Team Member Specialist

Independent-Case-Management-Inc; Little Rock (AR); Hybrid; USD 54,000 - 62,000; Full time

Job summary

Independent-Case-Management-Inc is seeking a Human Resources professional for a hybrid role reporting to our Little Rock location. The position encompasses payroll, benefits administration, onboarding, and policy development to support a high-performing HR function.

Responsibilities include coordinating with CFO and Accounting, ensuring HIPAA compliance, and maintaining confidential personnel records. The role requires strong communication, leadership, and analytical skills, with a mix of remote

Qualifications

• Bachelor’s degree in Business Administration or related field.
• Strong written, verbal, and social communication skills.
• Extensive knowledge of HIPAA regulations and compliance expectations.
• Experience with payroll, benefits administration, and ACA related tasks.
• Experience with computerized personnel file software.

Responsibilities

• Drives successful execution of personnel and talent management processes including employment policies, procedures, and legal compliance.
• Oversees day-to-day employee benefit programs and coordinates with 3rd party entities involved with welfare benefit plan development, enrollment, continuation, and termination.
• Responsible for day-to-day function personnel file management, employee benefit management, onboarding, recruiting support, ACA, licensure.
• Supports development of a high performing personnel function and collaboration with Operations and finance leaders.
• Cross-trained with Accounting for payroll, 403(b) retirement plan, and employee-related functions.
• Collaborates with CFO, Accounting, and Director of Administration to improve policies and processes.
• Embraces and models ICM’s values and mission.
• Assists in documenting policies, procedures, programs, and metrics that support business goals.
• Perform other job-related responsibilities as assigned.
• Strong ethical standards
• Detail oriented and analytical
• Ability to plan, execute, and meet deadlines
• Strong communication skills to interact with team members, management, and outside parties
• Ability to communicate HR topics satisfactorily
• Technical knowledge of employee benefits, HR law, DOL, and other regulatory standards
• Experience with computerized personnel file software
• Proficient with Microsoft Office, specifically Microsoft Excel
• Ability to work with sensitive information and to maintain confidentiality.
• Ability to foster and maintain a spirit of unity, teamwork, and cooperation among all personnel.
• Strong leadership, supervisory, and training skills

Skills

Communication

Leadership

Detail-oriented

Analytical

HIPAA compliance

Confidentiality

Policy knowledge

Onboarding

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Excel

Microsoft Office

Job description

Description

This position is a hybrid work location that will report several days a week to our Little Rock location.

Primary Duties and Responsibilities

The responsibilities described below may not reflect all duties asked of this position, but rather indicate categories of work. Duties will include, but will not be limited to the following:

• Drives successful execution of personnel and talent management processes including employment policies and procedures and compliance with federal and state employment laws and regulations.
• Oversees the day-to-day employee benefit programs and successfully coordinates with 3rd party entities involved with welfare benefit plan development, enrollment, continuation, and termination.
• Responsible for day-to-day function personnel file management, employee benefit management, onboarding, recruiting support, ACA, licensure, etc.
• Supports the development of a high performing, pro-active personnel function and competence that delivers effective support and partners successfully with ICM’s Operations and finance leaders.
• Comprehensively cross-trained with ICM’s Accounting function for all payroll, 403(b) retirement plan, and employee related functions
• Collaborates with CFO, Accounting, and Director of Administration to improve the programs, policies, practices, and processes associated with meeting the strategic and operational employee matters of the organization.
• Enthusiastically embraces, supports, and models ICM’s values and mission.
• Assists in documenting new and revised policies, procedures, programs, and metrics that support the achievement of the organization’s business goals.
• Perform other job-related responsibilities as assigned.
• Strong ethical standards
• Detail oriented and analytical
• Ability to plan, execute, and meet deadlines
• Strong communication skills to effectively interact with team members, management, and outside parties
• Ability to communicate HR topics in satisfactory manner
• Technical knowledge of employee benefits, HR law, DOL, and other regulatory standard
• Experience with computerized personnel file software
• Proficient with Microsoft office, specifically Microsoft Excel
• Ability to work with sensitive information and to maintain confidentiality.
• Ability to foster and maintain a spirit of unity, teamwork, and cooperation among all personnel.
• Strong leadership, supervisory, and training skills

General Requirements for All ICM Employees

• Understands and endorses ICM’s mission and vision
• Follows all ICM policies and procedures and asks for clarification and explanation when needed
• Understands and complies with all HIPAA regulations
• Maintains a clean and orderly work environment
• Maintains prompt and regular attendance.
• Bachelor’s degree in Business Administration or related field
• Excellent written, verbal, and social communication skills

Work Schedule

Primarily, the days and hours will be Monday – Friday 8 am to 4 pm. Weekends and evenings as needed if emergencies arise. Hours and workdays will vary to accommodate the needs of the customer and ICM. ICM permits a hybrid approach to working remotely and in-office, as approved by the supervisor. This position would allow a hybrid approach of 2-3 remote days per week, on a flexible basis, based on employee and supervisor preference. Travel to other ICM locations, conferences and other work-related activities may sometimes be necessary, but should not exceed 10% of the time.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.