Direct Support Professional - Full Time

ICM, Inc.; Fayetteville (AR); On-site; USD 16,531 - 22,041; Full time

Job summary

ICM, Inc. is seeking compassionate caregivers to support daily living activities, including bathing, dressing, meals, and light housework, to help clients maintain independence and safety.

Responsibilities include coordinating appointments and transportation, serving as a friendly companion, and providing daily progress updates in an online system. The role demands reliability, good communication, and a person-centered approach.

Qualifications

• Must have high school diploma or equivalent.
• Follows SOPs and HIPAA regulations.
• Maintains a clean, orderly work environment.

Responsibilities

• Provide daily living assistance: bathing, dressing, grooming, meals, medication reminders.
• Assist with appointments and transportation arrangements.
• Serve as a companion and support integration into the community.
• Provide written daily shift updates via an online platform.
• Observe safety, monitor equipment and environment for risks.
• Maintain HIPAA compliance and adhere to SOPs.

Skills

Compassionate care

Effective communication

Reliability

Interpersonal skills

Adaptability

Education

High school diploma or equivalent

Job description

Description

Primary Duties and Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroomfunctions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community
• Provide written daily updates of each shift’s activities using an online platform
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
• Perform other duties as assigned
• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic

General Requirements for All ICM Employees

• Understands and endorses ICM’s mission and vision
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
• Understands and complies with all HIPAA regulations
• Maintains a clean and orderly work environment
• Must have a high school diploma or equivalent (some positions require additional education)
• Maintains prompt and regular attendance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.