Team Member (SAINT JOSEPH'S UNIVERSITY)

Saxbys; Philadelphia (Philadelphia County); On-site; USD 20,664 - 27,552; Part time

Job summary

A local coffee company is seeking cafe team members for their Saint Joseph’s University location in Philadelphia. The role involves guest engagement, operational efficiency, and self-leadership in a supportive environment. Ideal candidates possess strong communication skills and a passion for hospitality. Join us to provide a great campus experience for students!

Qualifications

• Ability to remember and recall details of a complex menu and operations.
• Experience in a hospitality role preferred, but not required.

Responsibilities

• Engage with cafe guests to create a culture of hospitality.
• Maintain cleanliness and organization throughout the cafe.
• Demonstrate open communication and self-awareness.

Skills

Exceptional communication skills

Hospitality experience

Food and beverage experience

Job description

Overview

This position is for our Saint Joseph’s University cafe location in Philadelphia, PA. Saxbys is a coffee company with its Experiential Learning Platform cafe at Saint Joseph’s University. We offer a flexible, supportive environment where cafe team members gain hands-on experience in food and beverage production, community leadership, and hospitality while working with fellow students on campus.

Our mission is to “Make Life Better” and to lead initiatives focused on student engagement and empowerment. Join us as a cafe team member to help provide a great on-campus experience for students. Apply today!

Duties and Responsibilities

• Guest Engagement and Hospitality
  • Engage with cafe guests to create a culture of hospitality
  • Understand the entire food and beverage menu to provide suggestions and answer questions
  • Effectively manage and resolve guest recovery situations
• Operational Efficiency
  • Maintain cleanliness and organization throughout the cafe
  • Complete tasks and prep as assigned by the Team Lead and/or Student Cafe Executive Officer (C.E.O.)
• Self-Leadership
  • Demonstrate open communication, self-awareness, and initiative to improve cafe operations and atmosphere
  • Collaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core Values
  • Punctuality—arrive in uniform on time and prepared to work

Qualifications

• Exceptional communication skills
• Previous hospitality experience preferred, but not required
• Previous food and beverage experience preferred, but not required
• Ability to remember and recall details of a complex menu and operations

Physical Requirements

• Able to stand, walk, and smile for extended periods
• Able to stoop and kneel
• Push, pull, lift or carry up to 35 lbs
• Ascend or descend ladders, stairs, ramps

All team members will support Saxbys’ Mission Statement — Make Life Better — and Core Values in daily activities.

• We Live with Pride, Passion & Purpose
• We are a Community Serving our Community
• We embrace being O.D.D. (Outgoing, Detail oriented, and Disciplined)
• Care Personally and Communicate Openly
• Serve Yourself by Serving Others

Equal Employment Opportunity

As set forth in Saxbys’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is voluntary and will not be considered in the hiring process. Any information provided will be kept confidential. This information is collected in accordance with applicable laws and regulations.

Disability status and related information are requested to measure our progress toward our equal employment opportunity goals. Completing this form is voluntary; your decision will not affect your employment status.