Student CEO (SCEO) - SAINT JOSEPH'S UNIVERSITY

Saxbys; Philadelphia (Philadelphia County); On-site; USD 21,000 - 26,000; Full time

Job summary

A leading café company in Philadelphia is seeking a Student CEO to lead café operations while developing entrepreneurial skills. This full-time, seasonal role is tailored for undergraduate students aiming to build a team, manage finances, and improve guest satisfaction in a thriving café environment.

Qualifications

• Must be an undergraduate student of the partner organization in good academic standing.
• Demonstrated leadership experience in academic, professional, or volunteer settings.
• Experience in customer service, hospitality, or retail preferred.
• Experience in customer service, hospitality, or retail preferred.

Responsibilities

• Lead all aspects of the café operation.
• Build and lead a high-performing team.
• Drive café profitability through sales management.
• Serve as the face of Saxbys on campus and engage with stakeholders.
• Supervise 10–30 direct reports, depending on cafe size.

Skills

Leadership

Team Development

Financial Management

Problem Solving

Adaptability

Education

Completed at least one year of undergraduate studies

Job description

Student CEO (SCEO) - SAINT JOSEPH'S UNIVERSITY

Philadelphia, PA

CO-OP LOCATION

Reports to: Operations Lead

Classification: Full-time, seasonal

FLSA Status: Non-Exempt

Pay Type: Hourly

Scope: 1 cafe

Location: In-person at assigned cafe

Job Summary

The Student CEO leads all aspects of a Saxbys cafe operation while gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with ownership of a business while developing leadership skills across team development, community engagement, and financial management.

What You Will Own

• Team Development: Build and lead a high-performing team of peers through recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys' values and culture.
• Community Leadership: Establish the cafe as a community cornerstone through hospitality, partnerships, and initiatives that demonstrate Saxbys' commitment to making life better.
• Financial Management: Drive cafe profitability by managing sales growth, labor costs, inventory, and operational efficiency while maintaining Saxbys' standards for product quality and guest experience.
• Brand Representation: Serve as the face of Saxbys on campus, communicating the company's mission, values, and Experiences Learning Platform to stakeholders, guests, and potential team members.

Who You Will Support

• Operations Lead: Collaborate on strategic initiatives, provide updates on cafe performance, and implement feedback to improve operations.
• Marketing Team: Generate content for social media, implement local marketing initiatives, and execute promotions to drive cafe awareness and sales.
• Recruiting Team: Assist in identifying, recruiting, and developing talent for cafe positions and future succession planning.

Who You Will Supervise

This position will supervise around 10-30 direct reports depending on the size of the cafe.

What Success Looks Like

• Cafe achieves or exceeds budgeted revenue targets
• Cafe operates at or above budgeted Net Operating Income
• 30%+ of cafe staff are developed into Team Leads
• Guest satisfaction metrics consistently above 4.5/5

Where You Excel

• Developer of Individual Contributors
• Master of Prioritization
• Adaptable to Change
• Autonomous Problem Solving

What You Have Done

• Completed at least one year of undergraduate studies
• Prior Saxbys cafe experience preferred
• Demonstrated leadership experience in academic, professional, or volunteer settings
• Experience in customer service, hospitality, or retail preferred

What is Required

• Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities.
• Must be an undergraduate student of the partner organization in good academic standing
• Ability to work 30-40 hours per week during cafe operating hours
• Physical requirements: Able to stand, walk, and smile for extended periods; able to stoop and kneel; push, pull, lift or carry up to 35 lbs; ascend or descend ladders, stairs, ramps

Voluntary self-identification and equal employment opportunity information may be requested as part of the application process in accordance with applicable law. This information is confidential and used for compliance and reporting purposes only.