Student CEO (SCEO) - BOWIE STATE UNIVERSITY

Saxbys; Bowie (MD); On-site; USD 20,664 - 34,440; Full time

Job summary

A cafe chain is seeking a Student CEO at Bowie State University. This role provides undergraduate students with real-world entrepreneurial experience, leading cafe operations while building a high-performing team, enhancing community engagement, and managing finances. Ideal candidates have prior leadership or customer service experience and must be undergraduate students in good academic standing.

Qualifications

• Prior Saxbys cafe experience preferred.
• Demonstrated leadership experience in academic, professional, or volunteer settings.
• Experience in customer service, hospitality, or retail preferred.

Responsibilities

• Build and lead a high-performing team of peers.
• Drive cafe profitability by managing sales growth.
• Serve as the face of Saxbys on campus.

Skills

Team Development

Community Leadership

Financial Management

Brand Representation

Adaptable to Change

Education

Completed at least one year of undergraduate studies

Job description

Overview

Student CEO (SCEO) - Bowie State University

Accepting applications for Spring 2026 and future semesters.

Reports to: Operations Lead

Classification: Full-time, seasonal

FLSA Status: Non-Exempt

Pay Type: Hourly

Scope: 1 cafe

Location: In-person at assigned cafe

Job Summary: The Student CEO leads all aspects of a Saxbys cafe operation while gaining real-world entrepreneurial experience through Saxbys\' Experiential Learning Platform. This role provides undergraduate students with ownership of a business and develops leadership skills across team development, community engagement, and financial management.

What You Will Own

• Team Development: Build and lead a high-performing team of peers through recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys\' values and culture.
• Community Leadership: Establish the cafe as a community cornerstone through exceptional hospitality, meaningful partnerships, and impactful initiatives that demonstrate Saxbys\' commitment to making life better.
• Financial Management: Drive cafe profitability by managing sales growth, labor costs, inventory, and overall operational efficiency while maintaining Saxbys\' high standards for product quality and guest experience.
• Brand Representation: Serve as the face of Saxbys on campus, communicating the company\'s mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members.

Who You Will Support

• Operations Lead: Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to continuously improve operations.
• Marketing Team: Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive cafe awareness and sales.
• Recruiting Team: Assist in identifying, recruiting, and developing talent for cafe positions and future Student CEO succession planning.

Who You Will Supervise

This position will supervise around 25 direct reports depending on the size of the cafe that semester.

What Success Looks Like

• Cafe achieves or exceeds budgeted revenue targets
• Cafe operates at or above budgeted Net Operating Income
• 30%+ of cafe staff are developed into Team Leads
• Guest satisfaction metrics consistently above 4.5/5

Where You Excel

• Developer of Individual Contributors
• Master of Prioritization
• Adaptable to Change
• Autonomous Problem Solving

What You Have Done

• Completed at least one year of undergraduate studies
• Prior Saxbys cafe experience preferred
• Demonstrated leadership experience in academic, professional, or volunteer settings
• Experience in customer service, hospitality, or retail preferred

What is Required

• Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities.
• Must be an undergraduate student of the partner organization in good academic standing
• Ability to work 30-40 hours per week during cafe operating hours
• Physical requirements: Able to stand, walk, and smile for extended periods; able to stoop and kneel; push, pull, lift or carry up to 35 lbs; ascend or descend ladders, stairs, ramps

Voluntary Self-Identification

Voluntary self-identification information for government reporting purposes is collected separately and is not a condition of employment. Completing this form is voluntary and confidential; it will not affect your job application or employment.

As set forth in Saxbys’ Equal Employment Opportunity policy, we do not discriminate on the basis of protected status. If you belong to categories of protected veterans, please indicate accordingly as part of the voluntary information. This information helps measure outreach and recruitment under VEVRAA.