Team Member (VIRGINIA COMMONWEALTH UNIVERSITY) Richmond, VA

Saxbys Coffee LLC.; Richmond (VA); On-site; USD 14,774 - 21,042; Part time

Job summary

A popular coffee company is seeking a part-time Cafe Team Member in Richmond, Virginia. The role involves engaging with guests, maintaining cafe cleanliness, and collaborating with a diverse team. Ideal candidates will possess exceptional communication skills and are preferred to have some hospitality or food and beverage experience. The starting pay is $13/hr, with a supportive environment that emphasizes operational efficiency and community engagement.

Qualifications

• Previous hospitality experience preferred, but not required.
• Previous food and beverage experience preferred, but not required.

Responsibilities

• Engage with cafe guests to create a culture of hospitality.
• Ensure cleanliness and organization throughout the entire cafe.
• Collaborate with a diverse team in a fast-paced service environment.

Skills

Exceptional communication skills

Ability to remember complex details

Job description

VCU- Cafe Team Member (Part Time)

Starting pay is $13/hr

Saxbys is a coffee company headquartered in Philadelphia with its very own cafe at Virginia Commonwealth University.

We provide a flexible, supportive environment where cafe team members gain experience in food and beverage production, community leadership, and hospitality.

Duties and Responsibilities

Guest Engagement and Hospitality

• Engage with cafe guests to create a culture of hospitality.
• Understand the entire food and beverage menu to provide suggestions and answer questions.
• Effectively manage and solve guest recovery situations when they occur.

Operational Efficiency

• Ensure cleanliness and organization throughout the entire cafe.
• Efficiently complete all tasks and prep as assigned by Team Lead and/or Student Cafe Operating Officer (SCOO).

Self-Leadership

• Demonstrate open communication, self‑awareness, and initiative to improve cafe operations and atmosphere.
• Collaborate with a diverse team in a fast‑paced service environment to live Saxbys Mission and Core Values.
• Arrive in your Saxbys uniform on time and prepared to work.

Qualifications

• Exceptional communication skills.
• Previous hospitality experience preferred, but not required.
• Previous food and beverage experience preferred, but not required.
• Ability to remember and recall details of a complex menu and operations.

Physical Requirements

• Able to stand, walk, and smile for extended periods.
• Able to stoop and kneel.
• Push, pull, lift or carry up to 35 lbs.
• Ascend or descend ladders, stairs, ramps.

Core Values

• We Live with Pride, Passion & Purpose.
• We are a Community Serving our Community.
• We embrace being O.D.D. (Outgoing, Detail oriented, and Disciplined).
• Care Personally and Communicate Openly.
• Serve Yourself by Serving Others.

All team members support and promote Saxbys Mission Statement – “Make Life Better” – and Core Values in all daily activities.

We do not discriminate on the basis of any protected group status under applicable law.

As a federal contractor under the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we are required to collect information to measure the effectiveness of our outreach and positive recruitment efforts.