Team Member Relations Analyst - Mid-Shift

Toyota North America; Buffalo (WV); On-site; USD 60,000 - 85,000; Full time

Job summary

Toyota’s Team Member Relations Analyst in Buffalo, WV, supports positive team member relations and effective management practices at the manufacturing facility. Reporting to the Team Member Relations Manager, the role advises on workplace concerns and promotes consistent HR practices onsite.

This mid-shift, 2:00 PM to 10:00 PM position emphasizes building trusted partnerships with leaders, applying policies, and delivering practical guidance to navigate workplace processes, while embodying

Qualifications

• Experience in employee relations and workplace investigations.
• Ability to interpret and apply HR policies and procedures.
• Experience coaching supervisors and leaders on people-management issues.
• Strong data analysis skills to identify trends in employee relations.

Responsibilities

• Provide accessible, timely support to team members by listening to concerns and directing them to resources.
• Interpret and consistently apply company policies, procedures, and employment laws for leaders.
• Coach supervisors through team member relations matters, including conflicts and performance issues.
• Conduct prompt investigations into team member concerns and document findings.
• Maintain a visible presence on the shop floor to gauge workplace climate.
• Partner with leadership to implement countermeasures addressing recurring issues.
• Monitor changes in employment laws and company standards to ensure compliant practices.
• Analyze team member relations data and communicate insights to HR and operations.
• Support development and delivery of training on HR policies and people-management practices.
• Coordinate and lead HR programs and projects as assigned.
• Model the Toyota Way through respect, accountability, and continuous improvement.

Skills

Employee relations

Investigations

Training delivery

Policy interpretation

Coaching leaders

Data analysis

HR systems

Job description

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Overview

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who We’re Looking For

Toyota’s Human Resources Department is looking for a passionate and highly motivated Team Member Relations Analyst for our manufacturing facility in Buffalo, West Virginia (Toyota Motor Manufacturing West Virginia, “TMMWV”). Reporting to the Team Member Relations Manager, this role supports positive team member relations and effective management practices across TMMWV. The Team Member Relations Analyst serves as a trusted resource to leaders and team members by advising on appropriate resolutions to workplace concerns; developing, coordinating, and delivering practical training and ongoing guidance on HR policies, systems, and procedures; and promoting their consistent understanding and application. This role also answers questions, clarifies roles and expectations, and provides resources that help leaders and team members confidently navigate workplace processes. This onsite position is based at our manufacturing facility in Buffalo, West Virginia. The selected candidate will be expected to reside within commutable distance of this location. This is a mid-shift position, with regular working hours of 2:00 PM to 10:00 PM. Other hours or overtime may occasionally be required based on business needs.

What You’ll Be Doing

• Provide accessible, timely, support to team members by listening to concerns, answering questions, connecting them with appropriate resources, and helping navigate workplace needs.
• Serve as a trusted partner to leaders by interpreting and consistently applying company policies, procedures, and applicable employment laws.
• Coach supervisors and leaders through team member relations matters, including workplace concerns, conflict resolution, performance issues, and corrective action.
• Conduct prompt, fair, and thorough investigations into team member concerns; document findings and recommend appropriate resolutions, aligned with policy.
• Maintain a visible presence on the shop floor to build relationships, assess workplace climate, and identify emerging concerns or trends.
• Partner with leadership to develop and implement practical countermeasures that address recurring issues and strengthen the team member experience.
• Monitor changes in employment laws, regulatory requirements, and company standards to support compliant HR practices and reporting.
• Analyze team member relations data and key performance indicators, identify trends, and communicate actionable insights to HR and operational leadership.
• Support the development and delivery of training for leaders and team members on HR policies, systems, procedures, and effective people-management practices.
• Coordinate and lead other HR programs and projects as assigned.
• Model the Toyota Way by demonstrating respect, accountability, continuous improvement, and sound judgment in every interaction