Team Member (Part-Time)

Follett Corporation; Santa Fe (NM); On-site; USD 16,531 - 30,307; Part time

Job summary

Follett Higher Education is seeking a Team Member in Santa Fe, NM to deliver exceptional customer service, greet customers, answer store inquiries, and process transactions at the POS. The role requires basic computer skills and a willingness to learn training responsibilities.

The position emphasizes accurate cash handling, safe money procedures, and maintaining stocked, correctly priced shelves. This on-site role offers opportunities to assist customers and contribute to a smooth checkout

Qualifications

• Greet customers and assist with store inquiries.
• Handle phone calls and direct callers.
• Ring up purchases using the POS system.
• Maintain stocked sales floor and ensure prices are correct.
• Practice safe money handling and secure transactions.

Responsibilities

• Provide exceptional customer service on the floor and at the register.
• Support training of new team members as needed.
• Assist with ensuring the sales floor is fully stocked.

Skills

Customer service

POS system

Phone support

Cash handling

Team training

Education

High School degree

Tools

General computer skills

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills