Team Member (Part-Time)

Follett Corporation; Lynn (MA); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Higher Education in Lynn, MA is seeking a Team Member to deliver exceptional customer service, greet customers, assist with store inquiries, answer calls, and ring up purchases using the POS system.

This role emphasizes safe money-handling, training new teammates, stocking the sales floor and ensuring items are priced correctly; drug-free workplace.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and provide exceptional customer service.
• Assist customers with store inquiries, answer the phone and direct callers.
• Ring up purchases using the POS system and follow safe money-handling procedures.
• Assist with training new team members.
• Ensure the sales floor is fully stocked and items are priced properly.

Skills

General computer skills

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills