Team Member (Part-Time)

Follett Corporation; Berea (OH); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Higher Education in Berea, OH is seeking a Team Member to deliver exceptional customer service. You will greet customers, assist with store inquiries, answer phones, and ring up purchases at the POS.

This role emphasizes safe money-handling, training new teammates, stocking the sales floor, and ensuring items are priced correctly. The position supports students and staff in a busy campus bookstore environment.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer phones and direct callers; process purchases at POS.
• Follow safe money-handling procedures and secure transactions.
• Assist with training new team members.
• Ensure sales floor is stocked and items are priced correctly.

Skills

0-3 years of relevant experience

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills