Team Member (Part-Time)

Follett Corporation; Wheaton (IL); On-site; USD 28,000 - 47,000; Full time

Job summary

Follett Higher Education is seeking a Team Member to deliver exceptional customer service, greet customers, assist with store inquiries, answer phones, and ring up purchases using the POS system. You will follow safe money-handling procedures, help train new team members, ensure the sales floor is fully stocked and items are priced properly, and support a drug-free workplace environment in Wheaton, IL.

This is a hands-on, collaborative role that values reliability, teamwork, and a positive

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and/or direct callers, as needed.
• Ring up purchases using the POS system; follow safe money-handling procedures.
• Assist with training new team members.
• Ensure the sales floor is fully stocked and items priced properly.

Skills

Customer service

General communication

Education

High School Degree or equivalent

Tools

POS system

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills