Team Member (Part-Time)

Follett Corporation; Palm Desert (CA); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation is seeking a Team Member to deliver friendly customer service, assist shoppers with inquiries, and manage prompt checkouts. The role includes greeting customers, answering calls, and processing purchases via the POS system while maintaining accurate money handling and shelf presentation.

As part of Follett Higher Education, you will help keep the store organized, stocked, and properly priced, supporting training for new team members and ensuring a smooth customer experience.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer phones and direct callers.
• Ring up purchases using the POS system.
• Ensure safe money-handling procedures.
• Assist with training new team members.
• Keep the sales floor stocked and priced properly.

Skills

Customer service

POS system operation

Phone handling

Education

High School Diploma or equivalent

Tools

POS system

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills