Team Member (Part-Time)

Follett Corporation; Cedar Falls (IA); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation in Cedar Falls, IA is seeking a Team Member to provide excellent customer service, greet customers, assist with inquiries, answer calls, and ring up purchases using the POS system.

The role emphasizes safe money-handling, training new team members, and keeping the sales floor stocked with correctly priced items.

Qualifications

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills

Responsibilities

• Greet customers and assist with store inquiries
• Answer the phone and direct callers
• Ring up purchases using the POS system
• Use safe money-handling procedures and secure transaction practices
• Assist with training new team members
• Ensure the sales floor is fully stocked and items are priced properly

Skills

General computer skills

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills