Team Member (Part-Time)

Follett Corporation; Largo (MD); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation is hiring a Team Member in Largo, MD to deliver exceptional customer service, greet shoppers, and support store operations. You will assist customers with inquiries, answer phones, and perform accurate, secure checkout using the POS system.

The role requires a friendly demeanor, 0-3 years of relevant experience, and basic computer skills. This is a frontline customer-service position within Follett Higher Education, a drug-free workplace.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system and handle transactions securely.

Skills

Customer service

POS system

Education

High School Diploma

Tools

POS system

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills