Team Member (Part-Time)

Follett Corporation; Fall River (MA); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Higher Education is seeking a Team Member to deliver exceptional customer service on the sales floor in Fall River, MA. You will greet customers, assist with inquiries, answer calls, and ring up purchases using the POS system, while maintaining accuracy and security in all transactions.

The role includes helping train new team members and ensuring shelves are stocked and priced correctly, contributing to a smooth customer experience in our community store.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system.
• Use safe money-handling procedures and secure transaction practices.
• Assist with training new team members.
• Ensure the sales floor is fully stocked and items are priced properly.

Skills

General computer skills

Education

High School Degree or equivalent

Tools

POS system

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills