Team Member (Part-Time)

Follett Corporation; Phoenix (AZ); On-site; USD 17,908 - 30,307; Full time

Job summary

Follett Corporation in Phoenix is seeking a Team Member to deliver exceptional customer service, greet shoppers, assist with inquiries, answer phones, and process purchases at the POS. The role emphasizes safe money-handling practices and accurate pricing while supporting training of new team members.

Responsibilities include maintaining stocked shelves, ensuring items are priced correctly, and contributing to a smooth retail operation in a busy campus bookstore environment.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system and maintain secure cash handling.

Skills

Customer service

Cash handling

POS handling

General computer skills

Experience: 0-3 years

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills