Team Member (Part-Time)

Follett Corporation; Doylestown (Bucks County); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation is seeking a Team Member to deliver exceptional customer service in a busy store environment. You will greet customers, handle inquiries, assist with phone calls, and process transactions using the POS system.

You may help train new teammates and ensure shelves are stocked and products are accurately priced. The role emphasizes safe money handling and a team-oriented atmosphere at Follett locations.

Qualifications

• 0-3 years of relevant experience is preferred.
• General computer skills are required.
• Customer service experience is a plus.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system and handle money safely.
• Help train new team members.
• Keep sales floor stocked and items priced correctly.

Skills

0-3 years of relevant experience

General computer skills

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills