Team Member - Moo Moo Express Car Wash

Express Wash Concepts; Cleveland (OH); Presencial; USD 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pay increases

Recognition programs

Ongoing training

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation

Descripción de la vacante

Express Wash Concepts is hiring a Team Member at our Columbus location. Start at $15.00/hour with opportunities to advance into leadership roles.

We provide comprehensive training, pathway for growth, and a supportive team environment focused on fast, eco-friendly car wash services and exceptional customer care. As part of Moo Moo Express Car Wash family, you'll learn the wash process, upsell memberships, and maintain safety and quality.

Formación

• High school diploma or current enrollment in school.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site in a fast-paced environment.
• Lift up to 50 lbs. occasionally and work outdoors in various weather.

Responsabilidades

• Educate customers on Unlimited Wash Club benefits.
• Greet customers and create positive first impressions.
• Engage with customers during and after the wash to ensure satisfaction.
• Perform quality checks and adhere to safety protocols.
• Operate POS and handle basic retail transactions.
• Promote memberships during customer interactions.

Conocimientos

Customer service

Upselling

Teamwork

Cash handling

Retail environment

Educación

High school diploma or currently enrolled

Herramientas

POS system

Computer literacy

Descripción del empleo

Location:

6285 Cleveland Ave, Columbus, Ohio, 43231

Job Description:

Ready to turn a job into a career? Join one of the fastest-growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed.

As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whetheryou’restarting your career or looking to take it to the next level,we’rehere to support your journey.

At Moo Moo Express Car Wash ,we’remore than just a car wash—we’recommitted to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond.

WhyYou’llLove Working Here

• Pay increases tied to training and skill development

• Recognition programs

• Ongoing training and professional development

• Unlimited Wash Club membership

• 50% off retail items

• Company-provided uniforms

• Paid vacation (per Employee Manual)

Where Clean Cars Begin: Your Role

As a Team member, you will focus on providing exceptional customer service andfocussales efforts byengaging potential customers and presenting monthly unlimited car wash packagesand upselling products to existing customers! Your workday will also consist of, but not be limited to:

• Educating our customers on the benefits of our Unlimited Wash Club

• Greet and exceed customer expectations through long-lasting first impressions.

• Actively engage withcustomerspre/post wash to ensure 100% satisfaction.

• Maintain quality assurance throughaccurateQuality Control checks.

• Comply withall safety protocols and standard operating procedures.

• Properly address all customer escalations in a calm and collected manner.

• Understand andoperatebasic functional retail equipment (computer, POS, etc.)

• Pitch our membership when interacting with new customers.

• Learn the wash process and equipment to expand theknowledgebase.

• Perform other related duties asrequiredand assigned.

WhatYou’llNeed to Shine

• High school diploma or equivalent, or current enrollment.

• Ability to work flexible hours, including weekends.

• Stand and move throughout the site for the entire shift in a fast-paced environment.

• Work outdoors in all weather conditions.

• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.

• Positive attitude, willingness to take direction, and a professional appearance.

• Follow safety guidelines and wear the required safety equipment.

Express Wash Conceptsprovidesequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.