Team Member – Moo Moo Express Car Wash

Express Wash Concepts LLC; United States; On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Pay increases tied to training and skill development

Unlimited Wash Club membership

401(k) with company match up to 4%

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts LLC is seeking a Team Member at Moo Moo Express Car Wash in Grove City, Ohio. This position offers a starting pay of $15/hour and emphasizes exceptional customer service while providing opportunities for growth and career advancement.

You will engage customers, present wash packages, and ensure satisfaction through quality service. Enjoy perks including paid vacation, 401(k) matching, and ongoing training.

Qualifications

• Ability to stand and move throughout the site for the entire shift in a fast-paced environment.
• Willingness to work outdoors in all weather conditions.
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.

Responsibilities

• Provide exceptional customer service by presenting and upselling car wash packages.
• Greet customers and exceed their expectations.
• Engage with customers to ensure 100% satisfaction.

Skills

Customer service

Positive attitude

Ability to work flexible hours

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Location

2615 London Groveport Rd, Grove City, Ohio, 43123

Job Description

Ready to turn a job into a career? Join one of the fastest-growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed. As part of Express Wash Concepts, we offer more than just a job – a path to growth and success, especially for those starting a career or looking to advance. This position is at Moo Moo Express Car Wash where we deliver fast, eco-friendly services, exceptional customer care, and community giving. We empower team members with a clear roadmap for growth, from Team Member to leadership roles and beyond.

Why You’ll Love Working Here

• Pay increases tied to training and skill development
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company-provided uniforms
• Paid vacation (per Employee Manual)
• 401(k) with company match up to 4%
• Complimentary Unlimited Wash Club Membership
• Educational reimbursement
• Supportive team environment focused on coaching and celebrating wins

Role

As a Team Member, you will focus on providing exceptional customer service and engaging customers by presenting monthly unlimited car wash packages and upselling products to existing customers. Your workday will include, but not be limited to:

• Educate customers on the benefits of our Unlimited Wash Club
• Greet and exceed customer expectations through long‑lasting first impressions
• Actively engage with customers pre/post wash to ensure 100% satisfaction
• Maintain quality assurance through accurate quality control checks
• Comply with all safety protocols and standard operating procedures
• Properly address all customer escalations in a calm and collected manner
• Understand and operate basic functional retail equipment (computer, POS, etc.)
• Pitch our membership when interacting with new customers
• Learn the wash process and equipment to expand the knowledge base
• Perform other related duties as required and assigned

Qualifications

• High school diploma or equivalent, or current enrollment
• Ability to work flexible hours, including weekends
• Stand and move throughout the site for the entire shift in a fast‑paced environment
• Work outdoors in all weather conditions
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally
• Positive attitude, willingness to take direction, and a professional appearance
• Follow safety guidelines and wear required safety equipment

Equal Employment Opportunity & Diversity Statement

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.