Team Member – Moo Moo Express Car Wash

Express Wash Concepts; New Albany (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Unlimited Wash Club membership

Pay increases tied to training and job

Recognition programs

Ongoing training and professional dev.

50% off retail items

Company-provided uniforms

Paid vacation

Job summary

Express Wash Concepts is hiring for a Team Member at our New Albany location. Join a fast-growing, award-winning company that offers a clear path to growth, hands-on training, and community involvement.

You’ll help welcome customers, upsell unlimited wash memberships, and deliver friendly, efficient service during shifts. Dedicated to quality, safety and customer care, the team thrives on teamwork, flexible hours, and opportunities to advance from entry-level roles to leadership positions across

Qualifications

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.
• Work outdoors in all weather conditions.
• Lift up to 25 lbs consistently and up to 50 lbs occasionally.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.

Responsibilities

• Provide exceptional customer service and upsell monthly unlimited car wash packages.
• Greet and exceed customer expectations through strong first impressions.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Comply with safety protocols and standard operating procedures.
• Address customer escalations calmly and effectively.
• Understand and operate basic retail equipment (computer, POS, etc.).
• Pitch memberships when interacting with new customers.
• Learn the wash process and equipment to expand knowledge.
• Perform other related duties as required.

Skills

Customer service

Flexibility

Positive attitude

Professional appearance

Team player

Education

High school diploma or equivalent

Tools

POS system

Retail computer

Job description

Location:

10000 Johnstown Rd, New Albany, Ohio, 43054

Job Description:

Ready to turn a job into a career? Join one of the fastest-growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed.

As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whetheryou’restarting your career or looking to take it to the next level,we’rehere to support your journey.

At Moo Moo Express Car Wash ,we’remore than just a car wash—we’recommitted to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond.

WhyYou’llLove Working Here

• Pay increases tied to training and skill development

• Recognition programs

• Ongoing training and professional development

• Unlimited Wash Club membership

• 50% off retail items

• Company-provided uniforms

• Paid vacation (per Employee Manual)

Where Clean Cars Begin: Your Role

As a Team member, you will focus on providing exceptional customer service andfocussales efforts byengaging potential customers and presenting monthly unlimited car wash packagesand upselling products to existing customers! Your workday will also consist of, but not be limited to:

• Educating our customers on the benefits of our Unlimited Wash Club

• Greet and exceed customer expectations through long-lasting first impressions.

• Actively engage withcustomerspre/post wash to ensure 100% satisfaction.

• Maintain quality assurance throughaccurateQuality Control checks.

• Comply withall safety protocols and standard operating procedures.

• Properly address all customer escalations in a calm and collected manner.

• Understand andoperatebasic functional retail equipment (computer, POS, etc.)

• Pitch our membership when interacting with new customers.

• Learn the wash process and equipment to expand theknowledgebase.

• Perform other related duties asrequiredand assigned.

WhatYou’llNeed to Shine

• High school diploma or equivalent, or current enrollment.

• Ability to work flexible hours, including weekends.

• Stand and move throughout the site for the entire shift in a fast-paced environment.

• Work outdoors in all weather conditions.

• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.

• Positive attitude, willingness to take direction, and a professional appearance.

• Follow safety guidelines and wear the required safety equipment.

Express Wash Conceptsprovidesequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.