Team Member Full Time

Chick-fil-A Troup Highway; Tyler (TX); On-site; USD 13,776 - 20,664; Full time

Benefits offered by this job

Competitive Wages

Scholarships

Flexible Schedules

Leadership Opportunities

High Performance Team

Job summary

A local franchise restaurant in Tyler, Texas, is hiring a Team Member to provide exceptional customer service and maintain operational excellence. Candidates should be friendly, hardworking, and dependable. Responsibilities include preparing food, handling customer inquiries, and maintaining quality standards. The role offers flexible scheduling and competitive wages, with opportunities for leadership development.

Qualifications

• Available to work a minimum of # hours per week.
• Understand the expectation of Chick-fil-A customer service standards.
• Willing to comply with Team Member Handbook.

Responsibilities

• Read, understand, and comply with Team Member Handbook.
• Deliver portions that meet all weight and presentation expectations.
• Handle customer issues positively.
• Constantly improve work processes.

Skills

Outgoing and friendly

Great attitude

Hard working

Dependable

Honest

Demonstrates leadership attributes

Team-player

Positive attitude & role model

Responsive to team's needs

Takes initiative

Works to serve others

Motivated to grow and to learn

Great verbal communicator

Detailed & keenly observant

Passion for procedural discipline

Able to lift 40 - 60 pounds

Job description

For Full Time Application, please scroll down.

For Delivery Driver Application (Must be 21 years old), please click here: https://chick-fil-a-troup-highway.careerplug.com/j/0uu96p

Come be part of our award winning team, and one of the most trusted and loved brands!

We're looking for friendly, driven, and helpful people to help our restaurant continue its success.

Benefits

Competitive Wages & Scholarships

Flexible Schedules

Leadership Opportunities

High Performance Team

Skills

Outgoing and fun

Great attitude

Hard working

Dependable

Honest

Demonstrates leadership attributes

Team-player

Positive attitude & role model

Responsive to team's needs

Takes initiative

Works to serve others

Motivated to grow and to learn

Great verbal communicator

Outgoing/friendly/patient

Desire for ongoing training/education

Detailed & keenly observant

Passion for procedural discipline

Able to lift 40 - 60 pounds on a consistent basis

Requirements

Available to work a minimum of # hours per week

Understand the expectation of Chick-fil-A customer service standards and operational excellence

General Responsibilities

Read, understand and comply with all parts of the Team Member Handbook

Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

Deliver portions that are correct and meet all weight and presentation expectations.

Execute FIFO (First In, First Out) model is being followed.

Protect the customer experience by ensuring packaging, food presentation and quality is top level.

Appropriately handle all customer issues and play a positive role in customer recovery.

Show up on time, have a great attitude and work hard for your entire shift.

Constantly improve yourself by finding ways to do your work better and faster.

Proactively pursue the certification process and look for opportunities to be cross-trained.

Be responsible to fill your shift if you are not able work.

Ensure your appearance is in compliance with the Handbook

Be a team player

Display good stewardship and a sense of ownership for the business

Back of the House (BOH) -- Use holding and timing system and batch numbering on holding pans and in the chute system.

BOH -- Track waste and store according to procedure.