Team Member

Chick-fil-A; Nashville (TN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Competitive pay

Flexible hours

Closed Sundays

College scholarships

Job summary

A well-known fast-food establishment in Nashville, Tennessee, is looking for enthusiastic Team Members to deliver excellent customer service. Responsibilities include compliance with the Team Member Handbook and ensuring food presentation meets the standards. Ideal candidates are dependable, team players, and motivated to grow and learn. The role offers competitive pay, flexible hours, and opportunities for college scholarships. No prior experience is necessary, as training will be provided.

Qualifications

• Available to work a minimum of # hours per week.
• Understand the expectation of Chick-fil-A customer service standards and operational excellence.

Responsibilities

• Read, understand and comply with all parts of the Team Member Handbook.
• Deliver portions that are correct and meet all weight and presentation expectations.
• Execute FIFO model and track waste according to procedure.
• Appropriate handling of customer issues to ensure a top customer experience.
• Show up on time, maintain great attitude and work hard.

Skills

Outgoing and fun

Great attitude

Dependable

Demonstrate leadership attributes

Team-player

Responsive to team’s needs

Takes initiative

Works to serve others

Motivated to grow and to learn

Desire for ongoing training/education

Detailed & keenly observant

Passion for procedural discipline

Able to lift 40 - 60 pounds consistently

Job description

Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

General Responsibilities

• Read, understand and comply with all parts of the Team Member Handbook
• Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
• Deliver portions that are correct and meet all weight and presentation expectations.
• Execute FIFO (First In, First Out) model is being followed.
• Protect the customer experience by ensuring packaging, food presentation and quality is top level.
• Appropriately handle all customer issues and play a positive role in customer recovery.
• Show up on time, have a great attitude and work hard for your entire shift.
• Constantly improve yourself by finding ways to do your work better and faster.
• Proactively pursue the certification process and look for opportunities to be cross‑trained.
• Be responsible to fill your shift if you are not able work.
• Ensure your appearance is in compliance with the Handbook
• Be a team player
• Display good stewardship and a sense of ownership for the business
• Back of the House (BOH) -- Use holding and timing system and batch numbering on holding pans and in the chute system.
• BOH -- Track waste and store according to procedure.

Requirements

• Available to work a minimum of # hours per week
• Understand the expectation of Chick-fil-A customer service standards and operational excellence.

Skills

• Outgoing and fun
• Great attitude
• Dependable
• Demonstrate leadership attributes
• Team-player
• Responsive to team’s needs
• Takes initiative
• Works to serve others
• Motivated to grow and to learn
• Desire for ongoing training/education
• Detailed & keenly observant
• Passion for procedural discipline
• Able to lift 40 - 60 pounds on a consistent basis

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay

Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

Flexible Hours

You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

No Experience Is Necessary

We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.

College Scholarships

At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.

I was referred to this position by a current employee