High School Team Member

Chick-fil-A Sand Springs; Sand Springs (OK); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Flexible schedule

Employee discount

Qualify for free college after 30 days

Job summary

A popular fast-food restaurant in Sand Springs is seeking a Team Member to foster an environment of excellence, provide exceptional customer service, and support operational excellence. Ideal candidates are motivated, dependable, and possess excellent communication skills. This role offers flexible scheduling and employee benefits, including discounts and opportunities for free college after 30 days of work.

Qualifications

• Available to work a minimum of # hours per week.
• Can close 3 nights per week, year-round.

Responsibilities

• Foster an environment of excellence and create Raving Fans.
• Deliver correct portions that meet expectations.
• Handle customer issues appropriately.

Skills

Outgoing, fun, and positive attitude

Hard-working, dependable, honest

Demonstrate leadership

Responsive, initiative-taking, and service-oriented

Excellent verbal communication skills

Detail-oriented and observant

Job description

Role Summary: Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).

General Responsibilities:

• Read, understand, and comply with all parts of the Team Member Handbook.
• Understand all tenets of 2MS, OE, and EC.
• Deliver portions that are correct, meet weight and presentation expectations.
• Follow FIFO (First In, First Out) model.
• Protect the customer experience by ensuring packaging, food presentation, and quality are top level.
• Handle customer issues appropriately and play a positive role in customer recovery.
• Show up on time, maintain a positive attitude, and work hard during your shift.
• Seek continuous improvement in your work efficiency and quality.
• Proactively pursue certification and cross-training opportunities.
• Fill your shift if unable to work.
• Maintain appearance in accordance with the Handbook.
• Be a team player.
• Display stewardship and ownership for the business.

Back of the House (BOH) Responsibilities:

• Use holding and timing systems, batch numbering on pans and in the chute system.
• Track waste and store according to procedures.

Requirements:

• Available to work a minimum of # hours per week.
• Understand Chick-fil-A customer service standards and operational excellence.
• Can close 3 nights per week, year-round (2 nights Mon-Thu, and 1 night on Fri or Sat).

Skills:

• Outgoing, fun, and positive attitude.
• Hard-working, dependable, honest.
• Demonstrate leadership and be a team player.
• Responsive, initiative-taking, and service-oriented.
• Motivated to grow and learn.
• Excellent verbal communication skills.
• Outgoing, friendly, patient.
• Desire for ongoing training and education.
• Detail-oriented and observant.
• Passionate about procedural discipline.
• Able to lift 40-60 pounds regularly.

Benefits:

• Flexible schedule.
• Employee discount.
• Qualify for free college after 30 days (minimum 20 hrs/week).