Part Time Team Member DayTime availability during school

Chick-fil-A Sand Springs; Sand Springs (OK); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Employee discount

College benefits after 30 days

Job summary

Chick-fil-A Sand Springs in Oklahoma is seeking team members to deliver outstanding service and high-quality food. You will follow the Chick-fil-A tenets of Second Mile Service, Operational Excellence, and Creating Emotional Connections, ensuring a welcoming atmosphere for guests.

Responsibilities include maintaining presentation standards, handling issues positively, and working with the team to improve processes. A flexible, customer-focused attitude and willingness to learn are essential.

Qualifications

• Outgoing, friendly to customers and team members.
• Strong work ethic and dependability.
• Clear communication and willingness to learn and grow.

Responsibilities

• Foster an environment of excellence and deliver high-quality food and service.
• Adhere to Chick-fil-A customer service standards and 2MS/OE/EC tenets.
• Handle customer issues professionally and seek positive resolutions.
• Be punctual, maintain a positive attitude, and work collaboratively with the team.
• Follow FIFO, ensure proper packaging, presentation and quality.

Skills

Outgoing

Great attitude

Hard-working

Dependable

Honest

Team-player

Positive attitude

Leadership

Communication

Initiative

Job description

Role Summary:

Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).

General Responsibilities:

• Read, understand and comply with all parts of the Team Member Handbook
• Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).
• Deliver portions that are correct and meet all weight and presentation expectations.
• Execute FIFO (First In, First Out) model is being followed.
• Protect the customer experience by ensuring packaging, food presentation, and quality is top level.
• Appropriately handle all customer issues and play a positive role in customer recovery.
• Show up on time, have a great attitude, and work hard for your entire shift.
• Constantly improve yourself by finding ways to do your work better and faster.
• Proactively pursue the certification process and look for opportunities to be cross-trained.
• Be responsible to fill your shift if you are not able to work.
• Ensure your appearance is in compliance with the Handbook
• Be a team player
• Display good stewardship and a sense of ownership for the business
• Back of the House (BOH) -- Use a holding and timing system and batch numbering on holding pans and in the chute system.
• BOH -- Track waste and store it according to the procedure.

Requirements:

• Available to work a minimum of # hours per week
• Understand the expectation of Chick-fil-A customer service standards and operational excellence.

Skills:

• Outgoing and fun
• Great attitude
• Hard-working
• Dependable
• Honest
• Demonstrate leadership attributes
• Team-player
• Positive attitude & role model
• Responsive to team’s needs
• Takes initiative
• Works to serve others
• Motivated to grow and to learn
• Great verbal communicator
• Outgoing/friendly/patient
• A desire for ongoing training/education
• Detailed & keenly observant
• Passion for procedural discipline
• Able to lift 40 - 60 pounds on a consistent basis

Benefits

• Flexible schedule
• Employee discount
• Qualify for free college after the first 30 days of employment (must work a minimum of 20hrs a week).