Team Member (Cookie Crew) - Chelsea

Chip City; New York (NY); On-site; USD 23,419 - 24,796; Full time

Job summary

A local bakery in New York is seeking a team member to deliver exceptional customer service while crafting and serving various beverages. The role demands strong communication skills and adherence to food safety standards. Successful candidates will be able to thrive in a fast-paced environment and maintain a welcoming atmosphere. Flexibility in scheduling is necessary, as the bakery operates in busy hours. Pay ranges from $17.00 to $18.00 hourly.

Qualifications

• Must be at least 18 years old.
• Passionate about customer service and guest experiences.
• Strong communication skills required.

Responsibilities

• Lead with a customer-obsessed mindset.
• Craft and serve hot and cold beverages.
• Process orders and payments quickly.
• Maintain a clean and safe environment.

Skills

Customer service

Communication skills

Food safety adherence

Quick and efficient work

Education

High school diploma or equivalent

Job description

Primary Responsibilities

• Lead with a customer-obsessed mindset by creating warm, memorable interactions and ensuring every guest feels valued from the moment they walk in.
• Craft and serve hot and cold beverages — from coffee to specialty drinks — ensuring every order is customized for each guest.
• Process orders and payments quickly and accurately through the POS system — all while multitasking and maintaining a welcoming attitude.
• Keep service areas stocked, organized, and ready for action, even during the busiest rushes.
• Maintain a clean, safe, and welcoming environment across the counter, kitchen, and storefront.
• Clean and sanitize equipment, utensils, and workspaces to meet all health and safety standards.
• Stock and organize supplies and retail products, keeping inventory accurate and fresh.
• Monitor equipment like ovens and freezers, and promptly report any issues.
• Communicate openly with managers and teammates to keep the store running smoothly.

Required Skills & Experience

• Must be 18 years of age or older
• High school diploma or equivalent preferred
• Brings a passion for customer service and creating memorable guest experiences, grounded in professionalism and integrity
• Strong communication skills — friendly, clear, and confident
• Adheres to all food safety and sanitation procedures with care and consistency
• Works quickly, efficiently, and kindly in a fast-paced, dynamic environment
• Holds a Food Protection Certification (or is willing to obtain one where required)
• Successfully completes all training programs to uphold Chip City standards

Physical Requirements

• Able to stand for extended periods and operate a cash register or related equipment
• Capable of moving throughout the bakery, stockroom, and office areas, and lifting up to 30 lbs with or without reasonable accommodation
• Comfortable performing repetitive motions for extended periods
• Able to work in a warm, fast-paced environment around commercial ovens and baking equipment
• Flexible availability, including early mornings, evenings, weekends, and holidays

Pay Range

$17.00 - $18.00 per hour

Any offer of employment will be contingent upon the ability of the applicant to provide documentation demonstrating identity and authorization to work in the U.S. within 3 days of the first day of work.