Team Member (Cookie Crew) - Astoria

Chip City; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Tips

Job summary

Chip City is hiring for a team member to deliver exceptional customer service and craft beverages in a fast-paced bakery environment. You will take orders, handle payments, and ensure clean, welcoming spaces for guests.

The role emphasizes friendly communication, safety standards, and reliable teamwork. Eligibility includes standing for long periods, flexible availability, and a willingness to obtain a Food Protection Certification where required.

Qualifications

• Passion for customer service and creating memorable guest experiences.
• Strong communication skills: friendly, clear, and confident.
• Adheres to food safety and sanitation procedures with care and consistency.
• Works quickly, efficiently, and kindly in a fast-paced environment.
• Willingness to obtain Food Protection Certification where required.

Responsibilities

• Lead with a customer-obsessed mindset and create warm interactions.
• Craft and serve beverages, customizing each order for guests.
• Process orders and payments accurately through the POS system.
• Keep service areas stocked and organized during rushes.
• Maintain a clean and safe environment across counter, kitchen, and storefront.

Skills

Customer service

Communication skills

Food safety procedures

Fast-paced environment

Education

High school diploma or equivalent

Tools

POS system

Job description

Primary Responsibilities:

• Lead with a customer-obsessed mindset by creating warm, memorable interactions and ensuring every guest feels valued from the moment they walk in.
• Craft and serve hot and cold beverages — from coffee to specialty drinks — ensuring every order is customized for each guest.
• Process orders and payments quickly and accurately through the POS system — all while multitasking and maintaining a welcoming attitude.
• Keep service areas stocked, organized, and ready for action, even during the busiest rushes.
• Maintain a clean, safe, and welcoming environment across the counter, kitchen, and storefront.
• Clean and sanitize equipment, utensils, and workspaces to meet all health and safety standards.
• Stock and organize supplies and retail products, keeping inventory accurate and fresh.
• Monitor equipment like ovens and freezers, and promptly report any issues.
• Communicate openly with managers and teammates to keep the store running smoothly.

Required Skills & Experience:

• Must be 18 years of age or older
• High school diploma or equivalent preferred
• Brings a passion for customer service and creating memorable guest experiences, grounded in professionalism and integrity
• Strong communication skills — friendly, clear, and confident
• Adheres to all food safety and sanitation procedures with care and consistency
• Works quickly, efficiently, and kindly in a fast-paced, dynamic environment
• Holds a Food Protection Certification (or is willing to obtain one where required)
• Successfully completes all training programs to uphold Chip City standards

Physical Requirements:

• Able to stand for extended periods and operate a cash register or related equipment
• Capable of moving throughout the bakery, stockroom, and office areas, and lifting up to 30 lbs with or without reasonable accommodation
• Comfortable performing repetitive motions for extended periods
• Able to work in a warm, fast-paced environment around commercial ovens and baking equipment
• Flexible availability, including early mornings, evenings, weekends, and holidays

Pay Range: $17.00 - $18.00 per hour + tips

Any offer of employment will be contingent upon the ability of the applicant to provide documentation demonstrating identity and authorization to work in the U.S. within 3 days of the first day of work. Are you legally eligible for employment in the U.S. by an employer other than your current employer? If not, will you be able to provide documentation evidencing your authorization to work in the U.S. for this company within 3 days of hire * Select...