Team Member CA

Carl's Jr; Apex (CA); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Carl's Jr. is seeking a Team Member to uphold guest service standards and prepare quality food in a clean, safe environment. You will work assigned stations, help maintain stock, and support overall restaurant operations.

The role requires being at least 16 years old, with enrollment in or completion of high school. Bilingual skills are a plus and training will be provided for safety and procedures.

Formación

• Enrolled in high school; high school diploma or equivalent preferable.
• Able to interact with guests and coworkers effectively.
• Able to work with others and meet performance standards.

Responsabilidades

• Provide guests with a positive service experience and quality food.
• Maintain station cleanliness and stock as assigned.
• Follow food safety and sanitation requirements to ensure safety.
• Support restaurant goals and assist management as needed.

Conocimientos

Teamwork

Guest interaction

Guest viewpoint

Performance standards

Initiative

Problem solving

Educación

High school enrollment

Descripción del empleo

The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Team member provides each Guest with a positive Guest service experience, prepares quality food products according to standards, and keeps the restaurant clean, pleasant and safe for all Guests and employees.

ESSENTIAL FUNCTIONS:

The essential functions of the Team member position are denoted below in the following key areas:

TOTAL GUEST SATISFACTION

Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.

• Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive “SUPERSTAR Service.”
• Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.
• Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.

JOB EXPECTATIONS

• Consistently meets job expectations to positively impact the sales and profits of the restaurant.
• Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
• Supports the goals, decisions and directives of the Restaurant Management Team; performs additional duties and responsibilities as directed by management.
• Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.

POLICIES AND STANDARDS

• Follows and complies with all company policies standards, procedures and guidelines.
• Follows all safety, security and emergency policies and procedures; maintains a safe and secure environment for employees and Guests.
• Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.
• Is completely focused on and driven by the Guest.
• Is of high personal integrity and treats all employees with honesty, respect and dignity.
• Contributes to an environment of trust to ensure honest, open and direct communication.
• Is performance oriented and driven; understands performance expectations and is aware of performance results.

EDUCATION

Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with restaurant management, Guests and co-workers; bi-lingual skills is a plus.

EXPERIENCE

Must be a minimum of 16 years of age.

SKILLS AND ABILITIES:

Demonstrates and/or possesses the following:

Ability to work with others (as a team).

Ability to comfortably interact with all Guests.

Ability to look at the restaurant operations (from a Guests viewpoint).

Ability to meet performance standards for assigned tasks and duties.

Ability to take initiative.

Problem solving skills.

PHYSICAL ABILITIES:

Stand for long periods of time.

Work around equipment

Work around others in close quarters.

Move throughout the restaurant and observe restaurant operations and employee work performance.

Able to lift occasional heavy weight comfortably.

Work with various cleaning products.

Founded in 1941, Carl's Jr. has been a West Coast favorite for almost 80 years, known for our iconic charbroiled burgers. Today, we have more than 1,000 locations across the U.S. and serves 28 countries worldwide.
Working at Carl’s Jr. is a chance to grow personally and professionally in a supportive and inclusive environment. Carl's Jr. offers a positive work environment with flexible arrangements, and a chance to gain valuable life skills.