Position: Crew Member—Carl’s Jr.
The Crew Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Crew Member provides each guest with a positive guest service experience, prepares quality food products, and keeps the restaurant clean, pleasant, and safe for all guests and employees.
Responsibilities
- Consistently provides a quality product and guest service experience that delivers total guest satisfaction.
- Follows all Carl’s Jr. guest service guidelines and procedures; takes the appropriate action to ensure all guests receive service beyond their expectations.
- Works assigned position(s) accurately and productively; cleans and stocks the assigned area(s); performs other cleaning duties as assigned.
- Ensures that all guests receive hot, quality food; prepares, packages, and delivers all products according to Menu Standards.
- Handles all food products according to company procedures (including any food preparation procedures as assigned); follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees.
Requirements
- Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; capable of communicating effectively with guests and co-workers.
- Experience: Must be a minimum of 16 years of age.
- Transportation: Must have reliable transportation to work.
- Accessibility: Must have telephone or other reliable method of communicating with the restaurant.
- Hours: Must be able and willing to work flexible hours, days including weekends, holidays, and possibly including opening and closing shifts.
- Attendance: Must maintain good attendance and punctuality throughout the year.
Skills and Abilities
- Ability to work with others (as a team).
- Ability to comfortably interact with all guests.
- Ability to look at the restaurant operations (from a guest’s point of view).
- Ability to meet performance standards for assigned tasks and duties.
- Ability to take initiative.
- Problem solving skills.
Physical Abilities
- Stand for long periods of time.
- Bend and stoop.
- Work around heat.
- Work around others in close quarters.
- Move throughout the restaurant to work specific stations or perform assigned tasks.
- Able to lift up to 50 lbs. comfortably.
- Work with various cleaning products.