Shift Leader

Carl's Jr; Folsom (CA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Flexible arrangements

Career growth opportunities

Job summary

Carl's Jr. is hiring a Shift Leader to assist the Restaurant Manager in daily operations at our California location. You will supervise Team Members, ensure high service standards, and help manage labor costs while supporting the restaurant's business plan.

The ideal candidate is at least 18 years old, able to work flexible hours including mornings, evenings, and weekends, and capable of training staff and fostering a positive, efficient work environment.

Qualifications

• High school diploma or equivalent.
• Must be 18 years of age.
• Supervise and train Team Members.
• Strong verbal and written communication skills.
• Occasional lifting of heavy weight.

Responsibilities

• Ensure guests receive SUPERSTAR service and anticipate needs.
• Path the restaurant to monitor operations and correct problems.
• Enforce quality, service and cleanliness standards.
• Monitor staffing levels and labor costs.
• Provide direction and supervision for Team Members.
• Help maximize sales and minimize controllable costs.
• Plan, organize and implement shift routines.
• Model a positive example for the team.

Skills

Results through others

Organizational skills

Team building

Problem solving

Verbal & written communication

Initiative

Lift heavy weight (occasional)

Education

High school diploma or equivalent

Job description

The Shift Leader assists the Restaurant Manager with management activities and duties. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and support the restaurant’s business plan. The Shift Leader ensures all Team Members perform their job responsibilities and meeting expectations in all areas of their job description. Must be a minimum of 18 years of age.

ESSENTIAL FUNCTIONS:

• Takes necessary action to ensure all Guest receive “SUPERSTAR Service”; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner
• Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
• Consistently enforces and maintain all Quality, Service, and Cleanliness standards.
• Monitors and maintains proper staffing level and labor costs.
• Create a friendly atmosphere for employees and Guests.
• Effectively train Crew Members.
• Provide direction and supervision for Team Members.
• Support efforts to maximize sales and profits and minimize controllable costs.
• Effectively plan, organize, and implement all operational routines and activities during your shift.
• Role model and set a positive example for the entire team.

JOB EXPECTATIONS

• Consistently meets job expectations to positively impact the sales and profits of the restaurant.
• Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
• Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and responsibilities as directed by management.
• Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.

EDUCATION

High school diploma or equivalent.

HOURS

Must be able and willing to work flexible hours including morning, evening, and weekend shifts

Experience

Must be a minimum of 18 years of age

SKILLS AND ABILITIES

• Ability to get results through others.
• Organizational, planning and time management skills
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills
• Ability to take initiative.
• Occasionally lift heavy weight comfortably

Physical Abilities:

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Work with various cleaning products

Founded in 1941, Carl's Jr. has been a West Coast favorite for almost 80 years, known for our iconic charbroiled burgers. Today, we have more than 1,000 locations across the U.S. and serves 28 countries worldwide.
Working at Carl’s Jr. is a chance to grow personally and professionally in a supportive and inclusive environment. Carl's Jr. offers a positive work environment with flexible arrangements, and a chance to gain valuable life skills.