Team Member - Back of House

Chick-fil-A at USC; Los Angeles (CA); On-site; USD 22,730 - 32,373; Full time

Job summary

Chick-fil-A USC is looking for enthusiastic team members who are passionate about providing high-quality customer service. In this role, you will engage with guests, support team dynamics, and contribute positively to the work environment.

The position offers opportunities for growth into roles such as Team Trainer or Shift Lead. Ideal candidates should be adaptable, dependable, and thrive in a fast-paced setting.

Qualifications

• Passionate about serving others.
• Drive to learn and grow.
• Strong work ethic and positive attitude.

Responsibilities

• Provide high-quality customer service.
• Deliver hospitality within the team.
• Support upper management and leadership growth.

Skills

Customer service skills

Teamwork

Communication skills

Adaptability

Job description

Job Overview

Starting Pay: $20.00/hr

Company: Chick-fil-A USC

Industry: Quick‑service restaurant

Position Type: Full-Time or Part-Time, opening/day and evening/night shifts.

Responsibilities

• Provide high‑quality customer service and satisfaction.
• Deliver hospitality and positive influence within the team and community.
• Participate in an upbeat, record‑setting environment with top‑quality products.
• Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected.
• Support upper management and leadership growth, including opportunities for Team Trainer, Team Lead, Shift Lead, and Director positions.

Requirements

• Passionate about serving others.
• Drive to learn and grow.
• Strong work ethic, team‑oriented, adaptable, dependable, and positive attitude (coachable).
• Ability to work in a quick, efficient, and thorough pace; hustle is a must.
• Ability to communicate effectively with guests and team members.

Physical Requirements

• Prolonged periods of standing and walking.
• Access and navigate all areas of the restaurant.
• Lift up to 25–45 pounds at times.
• May be required to work in excessive heat and cold in association with the kitchen environment.

Requirements/Responsibilities

• Consistency and reliability.
• Cheerful and positive attitude.
• Values teamwork.
• Loves serving and helping others.
• Work quickly and efficiently.
• Follow food safety and cleanliness guidelines.
• Maintain proper quality parameters.

It is the policy of Chick‑fil‑A at USC to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.