Job Details
Job Location: 456 - Dairy Queen - Shippenville, Shippenville, PA 16254
Benefits
- Health Insurance
- 401(K) Matching
- Paid Time Off
- Disability Insurance
- Opportunities for Advancement
- Part‑time & Full-time availability
Purpose of Job
Execute all kitchen operations, ensuring all prepared foods meet restaurant safety and health standards. Cooks, assembles, and wraps good items, stocks all needed products and preparation materials in a clean and safe manner.
Essential Functions
- Communicate clearly, quickly and politely with co‑workers to ensure correct order is served to the customers.
- Quickly and accurately prepares food products following restaurant, health and safety standards and procedures.
- Be pleasant and alert to customer needs.
- Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer and other related cooking equipment while following all health and safety standards.
- Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
- Clean work area, organize and stock needed items. Move various food, paper and cleaning items from other sections of building (or outside building) to immediate work area.
- Stock and execute proper rotation of products.
- Complete assigned prep work for stocking and set up of grill area. Control food production process.
- Break down and clean grill area thoroughly every day as assigned by a manager or shift leader.
- Inform immediate supervisor promptly of all problems or unusual matters of significance. Perform other duties and responsibilities as requested by management staff or shift leaders.
- Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (parking lot, freezer, trash container areas, etc.) for parking lot pick‑up, trash removal and other maintenance and cleaning activities.
Accountability
Operate grill area in accordance with established standards, policies, and procedures. Responsible for quick, accurate and safe food production process. Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness. Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate. Communicate all significant issues, both positive and negative, with management staff.
Qualifications
- Excellent customer service skills; exhibit good manners, proper personal hygiene, positive attitude, and promptness.
- Ability to perform under pressure in a high‑volume restaurant, moving and responding quickly for long periods of time.
- Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift.
- Ability to work in and out of different temperature ranges.
- Handle raw, frozen, and cooked food products as well as products in and out of temperature danger zone (41‑140F).
- Capability to stand for long periods of time.
- Ability to lift up to 50 pounds.
- Interact with the public and co‑workers constantly during shifts.
- Read order monitors, recall and communicate product information.
- Practice established food handling procedures and meet local health regulations.
Perform such similar, comparable, or related duties as may be required or assigned.