Team Member

The Milk Shake Factory; Stamford (CT); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Paid time off

Training & development

Chill work attire

Growing concept

Chocolate-tasting expertise

Community involvement

Internal growth opportunities

Job summary

A dessert company in Stamford, CT is seeking Team Members to provide exceptional customer service and prepare delicious milkshakes and sundaes. You will work in a fun, fast-paced environment where teamwork and creativity thrive. Ideal candidates will possess strong communication skills and be flexible with hours. Responsibilities include managing customer interactions, maintaining store cleanliness, and upholding safety standards. Join us and craft moments of joy with every dessert prepared!

Qualifications

• Strong communication skills and ability to provide exceptional customer service.
• Experience in a fast-paced team environment is preferred.
• Physical ability to perform tasks like lifting up to 25 pounds.
• Manual dexterity and good hand-eye coordination.
• Flexible availability including early mornings, evenings, weekends and holidays.

Responsibilities

• Provide excellent customer service and be a brand advocate.
• Prepare milkshakes, sundaes, and maintain store cleanliness.
• Manage cash handling and uphold safety standards.
• Maintain clean, organized store and stockroom.
• Handle cash and operate POS system.
• Adapt to additional tasks as needed.

Skills

Strong communication skills

Interpersonal skills

Customer service skills

Attention to detail

Manual dexterity

Good hand-eye coordination

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Paid time off
• Training & development

ABOUT US

At MilkShake Factory, we're on a mission to craft moments of joy through our handspun milkshakes and premium chocolates. If you're seeking an opportunity to have fun and master the art of desserts, look no further – you've found your place.

We've been busy perfecting our craft since 1914 and we're excited to expand our legacy with you. Joining our team comes with SWEET perks:

• Enjoy a 'chill' work attire
• Be part of a rapidly growing concept
• Develop into a chocolate-tasting expert – other chocolates will never taste the same
• Become a valued member of a cool team and local neighborhood community
• Embark on a journey with us where there is room to grow and develop internally

Come shake things up with MilkShake Factory!

Exciting news - we're expanding our operations coast to coast!

POSITION OVERVIEW

Our Team Members keep things spinning and shaking during scheduled shifts. You will be trained to have a strong understanding of the company, culture, and team with a focus on providing an unforgettable experience for every customer.

ESSENTIAL FUNCTIONS

Bring your A-game to MilkShake Factory and join a team that thrives on excellence, integrity, and serious know-how. Be the ultimate brand advocate, rocking stellar customer service with an authentic vibe. Elevate sales by getting creative with sampling, product recommendations, and subtle upselling moves. Show off your skills by whipping up top-notch milkshakes, sundaes, and dipped chocolates, all while maintaining the coolest store vibes.

Dive into the retail game, fulfilling chocolate cravings with flair. Tackle customer concerns like a pro, keeping a chill demeanor. Keep the ship sailing smoothly by maintaining the stockroom, coolers, and freezers. Dive into promotional prep, making the store pop with seasonal magic. Keep it safe and tasty, reporting any food quality vibes to the boss. Ready for more? Embrace the unpredictable and dive into any other cool duties that come your way!

REQUIREMENTS

• Strong communication skills, interpersonal skills, and exceptional customer service skills
• Proven ability to work in a fast-paced team environment
• Attention to detail and safety requirements
• Manual dexterity and good hand-eye coordination
• Previous customer service and cash handling experience is a plus
• Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays
• Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds