Team Member

Hardee's - 1175; Saint Joseph (MO); On-site; USD 13,776 - 20,664; Part time

Job summary

Hardee's - 1175 in Saint Joseph, Missouri is seeking a Crew Person to ensure total guest satisfaction by providing high-quality service and maintaining operational standards. The ideal candidate will be enrolled in high school or hold a diploma and possess good communication skills. Responsibilities include delivering excellent service, preparing food, and following safety guidelines. Flexible shifts available, and candidates must be at least 15 years old. Training opportunities are provided.

Qualifications

• Enrollment in high school; high school diploma or equivalent is preferable.
• Must be a minimum of 15 years of age.
• Good verbal and written communication skills.

Responsibilities

• Follows all Guest service guidelines to ensure all Guests receive 'SUPERSTAR Service'.
• Ensures that all Guests receive hot, quality products according to Menu Standards.
• Follows and complies with all company policies, standards, and procedures.

Skills

Ability to work with others (as a team)

Good verbal and written communication skills

Problem solving skills

Ability to take initiative

Education

High school diploma or equivalent

Job description

Essential Functions

The essential functions of the Crew Person position are denoted below in the following key areas:

Total Guest Satisfaction

• Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive “SUPERSTAR Service.”
• Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.
• Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.

Training and Development

• Follows the steps outlined in the CKE Crew Person Training Program to learn new skills, duties and responsibilities and to improve personal performance level.
• Communicates to immediate supervisor when additional training, guidance and practice is needed.
• Understands how each job responsibility in the restaurant impacts the Guests, other employees and overall operations.
• Keeps immediate supervisor informed of anything which might affect the Guests, other employees and overall restaurant operations.
• Is performance oriented and driven; understands performance expectations and is aware of performance results.

Job Expectations

• Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
• Supports the goals, decisions and directives of the Restaurant Management Team; performs additional duties and responsibilities as directed by management.
• Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.

Policies & Standards

• Follows and complies with all company policies standards, procedures and guidelines.
• Follows all safety, security and emergency policies and procedures; maintains a safe and secure environment for employees and Guests.
• Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.

CKE Shared Values

• Is completely focused on and driven by the Guest.
• Is of high personal integrity and treats all employees with honesty, respect and dignity.
• Contributes to an environment of trust to ensure honest, open and direct communication.
• Is performance oriented and driven; understands performance expectations and is aware of performance results.

Education

Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with restaurant management, Guests and co-workers; bi‑lingual skills a plus.

Experience

Must be a minimum of 15 years of age.

Skills & Abilities

• Ability to work with others (as a team).
• Ability to comfortably interact with all Guests.
• Ability to look at the restaurant operations (from a Guests viewpoint). Ability to meet performance standards for assigned tasks and duties. Ability to take initiative.
• Problem solving skills.

Physical Abilities

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance. Able to lift 50 – 75 pounds comfortably.
• Work with various cleaning products.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)

Compensation: To be discussed