Team Member

Bagel Brands; Plymouth (MN); On-site; USD 15,470 - 25,774; Part time

Benefits offered by this job

Employee discount

Job summary

Caribou Coffee in Plymouth, MN is seeking a Team Member to deliver exceptional guest service and craft high‑quality beverages and food items. You will support store operations across roles, ensuring a welcoming and efficient guest experience at all times.

The role requires a positive attitude, reliability, and the ability to work mornings or evenings, potentially on weekends or holidays. Prior guest service experience is a plus.

Qualifications

• Must be at least 16 years of age.
• Able to work early mornings, evenings, some holidays and/or weekends.

Responsibilities

• Provide exceptional guest service and build personal relationships with guests.
• Craft hand‑made beverages to Caribou standards.
• Prepare and serve food offerings per SOPs.
• Switch between roles as barista and guest service to ensure smooth operations.
• Take guest orders, manage cash drawer, and follow cash handling policies.
• Maintain cleanliness and organization of the store.

Skills

Guest service

Cash handling

Teamwork

Job description

Position Overview

The Team Member is the core of the Caribou experience. They are responsible for creating day‑making experiences through delivering unparalleled guest service, making world‑class hand‑crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.

Core Responsibilities

• Provides incredible Guest Service by:
  • Developing personal ongoing relationships with guests
  • Practicing active listening and connection
  • Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
  • Making enthusiastic and knowledgeable recommendations to delight guests
  • Creating day‑making experiences that spark a chain reaction of GOOD
• Hand‑crafts beverages to order per Caribou standard operating procedures
• Heats, prepares, and serves Caribou food offerings per standard operating procedures
• Floats between barista and guest service, and fulfills all team member roles
• Takes guest orders, manages cash drawer and follows all cash handling policies and procedures
• Maintains the look and feel of a well‑run store by following cleanliness, sanitization and organization standards
• Actively thinks and acts upon what the team and guests will need in the future
• Differentiates between problems that can be solved directly and when to ask for leader support
• Understands that the team manages multiple priorities and takes direction from leaders
• Brings the Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Brings joy to the opportunity to interact with others and make fun happen
• Relishes the opportunity to be helpful to others – both to team members and guests
• Has a learner’s mentality and a desire to improve and do things correctly and effectively
• Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
• Takes ownership and is eager to make a positive impact on others
• Shows up ready and willing to be a reliable team player and support one another
• Is resilient under pressure and willing to ask for help

Skills and Qualifications

Required:

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.

Preferred:

• Restaurant, retail, or guest service experience.

Physical Requirements

The physical demands for this position include seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours. These demands may be accomplished with or without reasonable accommodations.

Compensation Range

$11.23 - $18.71 per hour

Starting pay is subject to Local and State Minimum Wage regulations.

Ranges reflect what employer reasonably and in good faith expects to pay for such position.

Location

1400 Highway 101 N Unit A, Plymouth, Minnesota 55447

Brand

Caribou Coffee

Equal Employment Opportunity Statement

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be equal opportunity employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please let us know.