Team Member

Pizza Hut; Pennington Gap (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Pizza Hut is seeking a Team Member to support daily restaurant operations and deliver exceptional guest experiences in Pennington Gap, VA. You will follow Shoulder 2 Shoulder training, learn your position inside and out, and own the guest experience every day.

Responsibilities include adhering to brand standards, assisting with food preparation, cleaning duties, and providing friendly service on calls and in person while maintaining a positive restaurant culture.

Qualifications

• Customer service and teamwork focus
• Ability to follow training and brand standards
• Willingness to learn and follow procedures

Responsibilities

• Follows all training processes and brand standards
• Delivers fast, friendly service with a smile
• Assists with food preparation and serving practices
• Maintains a clean work area and supports sidework responsibilities
• Provides excellent customer service over the phone and in person
• Upholds safety, cash controls, and workplace policies

Skills

Customer service

Job description

Position: Pizza Hut Team MemberJob Summary:Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –Learn Your Position Inside and Out and Own the Guest Experience EverydayPay Rate(If Applicable):Duties/ResponsibilitiesFollows all Position Specific Training Processes Listed on Shoulder 2 Shoulder TrainingAlways Puts Customer Needs FirstPromote Positive Restaurant Culture (Live Life Unboxed!)Delivers on Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Deliver High Customer Satisfaction ResultsFollow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Completes Cleaning Duties and Sidework DailyProvides Excellent Customer Service on Telephone CallsCleans and Washes DishesAssist with Food Preparation and Ready 4 Customer PracticesAdheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! – Role SpecificPassion for Customer Service(Shoulder 2 Shoulder and Learning Zone Courses Completed)