Team Member

Pizza Hut; Bristow (VA); On-site; USD 29,000 - 36,000; Full time

Job summary

Pizza Hut Team Member in Bristow, VA reports to the Restaurant General Manager, Assistant Restaurant General Manager, and KHM on Duty to learn your position inside and out and own the guest experience every day.

Responsibilities include following training processes, delivering fast service, preparing food, handling dishes, assisting with customer calls, maintaining a clean station, and upholding brand standards.

Qualifications

• Experience in fast-food or customer service is preferred.
• Willingness to learn and follow procedures.
• Excellent communication and teamwork.

Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training.
• Always puts customer needs first and delivers service with a smile.
• Assists with food preparation and ready-for-customer practices.
• Cleans and maintains dishes and kitchen area; supports sidework.
• Maintains professional image and adheres to policies and brand standards.

Skills

Customer service

Training completion

Job description

Position: Pizza Hut Team MemberJob Summary:Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –Learn Your Position Inside and Out and Own the Guest Experience EverydayPay Rate(If Applicable):Duties/ResponsibilitiesFollows all Position Specific Training Processes Listed on Shoulder 2 Shoulder TrainingAlways Puts Customer Needs FirstPromote Positive Restaurant Culture (Live Life Unboxed!)Delivers on Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Deliver High Customer Satisfaction ResultsFollow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Completes Cleaning Duties and Sidework DailyProvides Excellent Customer Service on Telephone CallsCleans and Washes DishesAssist with Food Preparation and Ready 4 Customer PracticesAdheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! – Role SpecificPassion for Customer Service(Shoulder 2 Shoulder and Learning Zone Courses Completed)