Team Member

Pizza Hut; Hurricane (WV); On-site; USD 12,000 - 18,000; Full time

Job summary

Pizza Hut Team Member in Hurricane, WV supports the guest experience by delivering fast, friendly service and upholding brand standards. You follow training, assist with food prep, and help keep the dining area clean while contributing to a positive restaurant culture.

Learn all aspects of the role from guest service to daily side-work, with emphasis on safety and customer satisfaction. Training provided; prior experience not required.

Qualifications

• Experience in customer service preferred but not required.
• Able to follow training and safety procedures.
• Able to work in a fast-paced environment.

Responsibilities

• Follows all Position Specific Training Processes.
• Always puts customer needs first.
• Delivers on Pizza Hut Service Principles.
• Delivers high customer satisfaction results.
• Completes cleaning duties and sidework daily.
• Provides excellent customer service on telephone calls.
• Assists with food preparation.
• Maintains professional image and highly ethical conduct.
• Exhibits Pizza Hut Core Values and Mission.

Skills

Customer service

Teamwork

Communication

Job description

Position: Pizza Hut Team MemberJob Summary:Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –Learn Your Position Inside and Out and Own the Guest Experience EverydayPay Rate(If Applicable):Duties/ResponsibilitiesFollows all Position Specific Training Processes Listed on Shoulder 2 Shoulder TrainingAlways Puts Customer Needs FirstPromote Positive Restaurant Culture (Live Life Unboxed!)Delivers on Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Deliver High Customer Satisfaction ResultsFollow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Completes Cleaning Duties and Sidework DailyProvides Excellent Customer Service on Telephone CallsCleans and Washes DishesAssist with Food Preparation and Ready 4 Customer PracticesAdheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! – Role SpecificPassion for Customer Service(Shoulder 2 Shoulder and Learning Zone Courses Completed)