Team Member

Pizza Hut; Williamsburg (KY); On-site; USD 17,000 - 19,000; Full time

Job summary

Pizza Hut in Williamsburg, KY is seeking a Team Member to support daily operations and deliver an outstanding guest experience. You will follow training, assist with food prep and cleaning, handle phone inquiries, and uphold brand standards with a focus on service and teamwork.

This role emphasizes customer service excellence and a collaborative work environment, with on-site shifts and opportunities for growth within the restaurant family.

Qualifications

• Passion for customer service and guest satisfaction.
• Shoulder 2 Shoulder and Learning Zone Courses completed.

Responsibilities

• Follow training processes and uphold brand standards.
• Provide excellent customer service on phone and in person.
• Assist with food preparation, cleaning, and dishwashing.
• Maintain professional appearance and ethical conduct.
• Support restaurant operations and daily side work.

Skills

Customer service

Teamwork

Job description

Position: Pizza Hut Team MemberJob Summary:Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –Learn Your Position Inside and Out and Own the Guest Experience EverydayPay Rate(If Applicable):Duties/ResponsibilitiesFollows all Position Specific Training Processes Listed on Shoulder 2 Shoulder TrainingAlways Puts Customer Needs FirstPromote Positive Restaurant Culture (Live Life Unboxed!)Delivers on Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Deliver High Customer Satisfaction ResultsFollow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Completes Cleaning Duties and Sidework DailyProvides Excellent Customer Service on Telephone CallsCleans and Washes DishesAssist with Food Preparation and Ready 4 Customer PracticesAdheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! – Role SpecificPassion for Customer Service(Shoulder 2 Shoulder and Learning Zone Courses Completed)