Team Member

Hardee's - 699; Olathe (KS); On-site; USD 13,776 - 20,664; Part time

Job summary

Hardee's - 699 is seeking a Crew Person in Olathe, Kansas, responsible for providing excellent Guest service and ensuring cleanliness. Candidates should have a high school diploma or equivalent and be at least 15 years old. Required skills include teamwork and problem-solving abilities. The position emphasizes performance and adherence to guidelines to create an enjoyable environment for Guests and employees. Compensation is to be discussed.

Qualifications

• Enrollment in high school; diploma preferred.
• Good communication skills; bilingual skills a plus.
• Must be at least 15 years of age.

Responsibilities

• Provides outstanding Guest service.
• Prepares and delivers food according to Menu Standards.
• Maintains cleanliness and safety in the restaurant.

Skills

Ability to work with others

Ability to interact with Guests

Problem solving skills

Education

High school diploma or equivalent

Job description

Essential Functions

The essential functions of the Crew Person position are denoted below in the following key areas:

Total Guest Satisfaction

• Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive “SUPERSTAR Service.”
• Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.
• Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.

Training and Development

• Follows the steps outlined in the CKE Crew Person Training Program to learn new skills, duties and responsibilities and to improve personal performance level.
• Communicates to immediate supervisor when additional training, guidance and practice is needed.
• Understands how each job responsibility in the restaurant impacts the Guests, other employees and overall operations.
• Keeps immediate supervisor informed of anything which might affect the Guests, other employees and overall restaurant operations.
• Is performance oriented and driven; understands performance expectations and is aware of performance results.

Job Expectations

• Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
• Supports the goals, decisions and directives of the Restaurant Management Team; performs additional duties and responsibilities as directed by management.
• Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.

Policies & Standards

• Follows and complies with all company policies standards, procedures and guidelines.
• Follows all safety, security and emergency policies and procedures; maintains a safe and secure environment for employees and Guests.
• Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.

CKE Shared Values

• Is completely focused on and driven by the Guest.
• Is of high personal integrity and treats all employees with honesty, respect and dignity.
• Contributes to an environment of trust to ensure honest, open and direct communication.
• Is performance oriented and driven; understands performance expectations and is aware of performance results.

Education

Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with restaurant management, Guests and co-workers; bi‑lingual skills a plus.

Experience

Must be a minimum of 15 years of age.

Skills & Abilities

• Ability to work with others (as a team).
• Ability to comfortably interact with all Guests.
• Ability to look at the restaurant operations (from a Guests viewpoint). Ability to meet performance standards for assigned tasks and duties. Ability to take initiative.
• Problem solving skills.

Physical Abilities

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance. Able to lift 50 – 75 pounds comfortably.
• Work with various cleaning products.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)

Compensation: To be discussed