Team Member

Express Wash Operations LLC; Northport (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Take 5 Car Wash is hiring for multiple roles across Welcome Station, Wash Station, Convenience Station and general duties. You will deliver friendly customer service, assist with member sign-ups and account management, and keep wash and detail areas clean and safe.

No prior experience is required, and a 60‑day structured certification program will prepare you from day one. You’ll be physically active and work outdoors in all weather.

Qualifications

• Customer service-oriented role with a friendly, professional attitude.
• No prior experience required; a 60‑day certification program is provided.

Responsibilities

• Welcome Station and Sales Performance: provide friendly customer service, assist with member sign-ups and account management, follow pricing and discount policies.
• Wash Station Service: follow safety procedures, prep vehicles, operate wash equipment safely, communicate operational issues to team.
• Convenience Station: engage customers, manage member accounts, stock and organize detail centers, maintain cleanliness and inventory accuracy, manage waste and maintain overall CX.
• General Duties: opening/closing, tunnel cleaning, prepare towels and materials, uphold uniform standards.

Skills

Customer service

Job description

Key Responsibilities

• Welcome Station and Sales Performance Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign-ups, changes, and account management. Follow company policies related to pricing and discounts.
• Wash Station Service Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying preexisting conditions. Operate wash equipment safely and efficiently. Communicate effectively with team members and management regarding operational issues.
• Convenience Station Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean work areas. Maintain vacuum stations by checking for clogs and emptying canisters. Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• General Duties Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency. Prepare towels and other necessary materials to support daily operations.

What We’re Looking For

We don't hire for what you know. We hire for how you show up. You take ownership. You don't wait to be told twice, and you don't leave things half done. You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you. You bring the energy. Positive, team-first, and genuinely into doing the job well. You're physically active and comfortable working outdoors in all kinds of weather. No experience required. A 60-day structured certification program sets you up from day one. You're not cleaning a car. You're clearing the way. The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you.

#LI-DNI

Company Overview

Take 5 Car Wash is part of the nation’s largest car wash network, with almost 500 locations across the U.S. and still growing. Known for being fast, friendly, and convenient, we’re also committed to being a great place to work. At Take 5, people come first - both our team members and our customers. Do you bring a positive attitude and enjoy being part of something bigger? We’re looking for driven, outgoing individuals who are ready to make an impact. Start your career with Take 5 today. We believe in growing our team from within and welcome applicants from all backgrounds and experience levels. Learn with us, grow with us - we’re ready to invest in your success.