Team Member

Express Wash Operations LLC; Vicksburg (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Take 5 Car Wash is hiring at least for a motivated, customer-focused team member in Vicksburg, MS. The role involves front-line service, support for sales and memberships, and hands-on work at wash and convenience stations.

New hires have a 60-day structured certification program to set them up for success. You should be physically active, comfortable outdoors, and ready to contribute to a fast-paced, team-oriented environment.

Qualifications

• No experience required.
• 60-day structured certification program sets you up from day one.
• Physically active and comfortable working outdoors in all kinds of weather.

Responsibilities

• Welcome Station and Sales Performance: provide excellent customer service and assist with member sign-ups and account management.
• Wash Station Service: operate wash equipment safely, prep vehicles and follow safety procedures.
• Convenience Station: engage with customers, manage member accounts, and keep areas clean and stocked.
• General Duties: open/close duties, maintain tunnel safety and cleanliness.

Skills

Customer service

Job description

Key Responsibilities

Welcome Station and Sales Performance

Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign-ups, changes, and account management. Follow company policies related to pricing and discounts.

Wash Station Service

Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying preexisting conditions. Operate wash equipment safely and efficiently. Communicate effectively with team members and management regarding operational issues.

Convenience Station

Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean work areas. Maintain vacuum stations by checking for clogs and emptying canisters. Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency. Prepare towels and other necessary materials to support daily operations.

#LI-DNI

What We're Looking For

We don't hire for what you know. We hire for how you show up. You take ownership. You don't wait to be told twice, and you don't leave things half done. You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you. You bring the energy. Positive, team-first, and genuinely into doing the job well. You're physically active and comfortable working outdoors in all kinds of weather. No experience required. A 60-day structured certification program sets you up from day one. You're not cleaning a car. You're clearing the way. The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you.

Base Pay Range

$12.00 - $16.00

Take 5 Car Wash is part of the nation's largest car wash network, with almost 500 locations across the U.S. and still growing. Known for being fast, friendly, and convenient, we're also committed to being a great place to work. At Take 5, people come first - both our team members and our customers. Do you bring a positive attitude and enjoy being part of something bigger? We're looking for driven, outgoing individuals who are ready to make an impact. We believe in growing our team from within and welcome applicants from all backgrounds and experience levels. Learn with us, grow with us - we're ready to invest in your success.