Team Member

Express Wash Operations LLC; Odessa (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

Take 5 Car Wash is hiring a Team Member to deliver outstanding customer service while ensuring efficient wash operations across welcome, wash, and convenience stations. You will guide vehicles, support membership activities, and uphold safety and cleanliness standards to deliver a top-tier experience.

No prior experience is required. A 60-day certification program starts on day one, with the role demanding physical activity and comfort working outdoors in various weather conditions.

Qualifications

• No prior experience required.
• 60-day certification program provided from day one.
• Physically active and able to work outdoors in all weather.

Responsibilities

• Guide vehicles into the wash tunnel and assist with member sign-ups.
• Maintain cleanliness and safety at all stations.
• Engage customers to promote Google reviews and manage member accounts.
• Open and close duties; support daily operations.

Skills

Customer service

Team player

Outdoor work

Willing to learn

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

Key Responsibilities

Welcome Station and Sales Performance

Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign-ups, changes, and account management. Follow company policies related to pricing and discounts.

Wash Station Service

Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying preexisting conditions. Operate wash equipment safely and efficiently. Communicate effectively with team members and management regarding operational issues.

Convenience Station

Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean work areas. Maintain vacuum stations by checking for clogs and emptying canisters. Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency. Prepare towels and other necessary materials to support daily operations.

What We’re Looking For

We don't hire for what you know. We hire for how you show up. You take ownership. You don't wait to be told twice, and you don't leave things half done. You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you. You bring the energy. Positive, team-first, and genuinely into doing the job well. You're physically active and comfortable working outdoors in all kinds of weather. No experience required. A 60-day structured certification program sets you up from day one. You're not cleaning a car. You're clearing the way. The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you.

#LI-DNI Base Pay Range $15.00 - $18.00

Take 5 Car Wash is part of the nation’s largest car wash network, with almost 500 locations across the U.S. and still growing. Known for being fast, friendly, and convenient, we’re also committed to being a great place to work. At Take 5, people come first - both our team members and our customers. Do you bring a positive attitude and enjoy being part of something bigger? We’re looking for driven, outgoing individuals who are ready to make an impact. We believe in growing our team from within and welcome applicants from all backgrounds and experience levels. Learn with us, grow with us - we’re ready to invest in your success.