Team Member

Express Wash Operations LLC; Town of Columbus (NY); On-site; USD 24,000 - 32,000; Full time

Job summary

Take 5 Car Wash in the United States is seeking team members for Welcome Station, Wash Station, and Convenience Station roles. You will provide excellent customer service, support sales and membership growth, assist with sign-ups and account changes, and help maintain pricing and discounts per company policies.

You will operate wash equipment safely, keep areas clean, manage member accounts including cancellations, ensure a positive CX, help with site upkeep, and participate in opening/closing

Responsibilities

• Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign-ups, changes, and account management. Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying preexisting conditions. Operate wash equipment safely and efficiently. Communicate effectively with team members and management regarding operational issues.
• Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean work areas. Maintain vacuum stations by checking for clogs and emptying canisters. Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency. Prepare towels and other necessary materials to support daily operations.
• Take 5 Car Wash is part of the nation's largest car wash network, with almost 500 locations across the U.S. and still growing. Known for being fast, friendly, and convenient, we're also committed to being a great place to work. At Take 5, people come first - both our team members and our customers.
• Do you bring a positive attitude and enjoy being part of something bigger? We're looking for driven, outgoing individuals who are ready to make an impact.
• We believe in growing our team from within and welcome applicants from all backgrounds and experience levels.
• Learn with us, grow with us - we're ready to invest in your success.

Job description

Key Responsibilities

Welcome Station and Sales Performance

Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign-ups, changes, and account management. Follow company policies related to pricing and discounts.

Wash Station Service

Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying preexisting conditions. Operate wash equipment safely and efficiently. Communicate effectively with team members and management regarding operational issues.

Convenience Station

Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean work areas. Maintain vacuum stations by checking for clogs and emptying canisters. Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency. Prepare towels and other necessary materials to support daily operations.

Take 5 Car Wash is part of the nation's largest car wash network, with almost 500 locations across the U.S. and still growing. Known for being fast, friendly, and convenient, we're also committed to being a great place to work. At Take 5, people come first - both our team members and our customers.

Do you bring a positive attitude and enjoy being part of something bigger? We're looking for driven, outgoing individuals who are ready to make an impact.

We believe in growing our team from within and welcome applicants from all backgrounds and experience levels.

Learn with us, grow with us - we're ready to invest in your success.