Front of House/Guest Service Team Member

Chick-fil-A | Shelton CT; Shelton (CT); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Flexible hours

Closed Sundays

Competitive pay

Leadership development

Community impact

Health insurance

Vision insurance

Meal discounts on shift

College scholarships

Paid team outings

Uniform provided

401k

Job summary

Chick-fil-A Shelton is seeking Front of House/Guest Experience Team Members to join our serving team. You will work at registers, drive-thru, and dining rooms, with training provided; no experience is required, only a friendly, team-oriented attitude.

You will greet guests, take orders, ensure cleanliness, and help create a caring, welcoming environment. Flexible hours and Sundays off are among the benefits, with opportunities for growth and development.

Qualifications

• Willing to learn new skills.
• A strong team player who works well with others.
• Attention to detail.
• Excellent communication skills.
• Excellent interpersonal skills (eye-to-eye contact, engage people with a smile, potential for good guest connection).
• Ability to multi-task.
• Uncompromising integrity.

Responsibilities

• Comply with Chick-fil-A policies and procedures for the handling and preparation of food.
• Welcome and greet guests.
• Take customer orders at registers or drive-thru (through headsets or outside order taking).
• Maintain cleanliness in the counter and dining room and other restaurant areas.
• Do your part to make each guest and every guest feel cared for.
• Deliver food to guests.
• Prepare desserts.
• Bag orders.
• Restock inventory.
• Address guest needs as they arise.

Skills

Team player

Attention to detail

Excellent communication

Interpersonal skills

Multi-tasking

Integrity

Willing to learn

Job description

Role Summary:

Front of House/Guest Experience Team Members serve in various areas including cash registers, drive-thru, and dining-room. While experience can be helpful, no experience is necessary. We are looking for friendly, enthusiastic people who enjoy serving others and working on a team. We will teach you everything else you need to know.

General responsibilities:

• Comply with all Chick-fil-A policies and procedures for the handling and preparation of food
• welcome and greet guests
• take customer orders at registers or drive-thru (through headsets or outside order taking)
• maintain cleanliness in the counter and dining room and other restaurant areas
• do your part to make each guest and every guest feel cared for
• deliver food to guests
• prepare desserts
• bag orders
• restock inventory
• address guest needs as they arise

Qualifications/competencies:

• willing to learn new skills
• a strong team player who works well with others
• attention to detail
• excellent communication skills
• excellent interpersonal skills (eye-to-eye contact, engage people with a smile, potential for good guest connection)
• ability to multi-task
• uncompromising integrity

Why work here?

• Opportunity - At Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Owner/Operator team members gain life experience that goes far beyond just serving a great product in a friendly environment.
• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Leadership Development - Our leaders are invested in seeing you grow and develop, regardless of whether you come onboard as a leader or a team member. We offer a pathway for internal advancement as well as corporate opportunities such as participating in grand openings of other Chick-fil-A restaurants around the country.
• Make a difference in your community - Chick-fil-A Shelton is committed to impacting its community in meaningful way. You can be part of team that will make a tangible impact in people's lives and in a community.
• Additional Benefits for qualifying participants: Health insurance, vision insurance, meal discounts on shift, college scholarships for those qualify, paid team outings and events throughout the year, uniform provided, 401k
• It's a Great Culture in which to work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.