Team Member

Take 5 Car Wash; Muskogee (OK); On-site; USD 16,531 - 22,041; Full time

Job summary

Take 5 Car Wash in Muskogee, OK is seeking a Team Member to deliver outstanding customer service, guide vehicles through the wash tunnel, and support membership activities while upholding safety and cleanliness.

You will assist with sign-ups and account management, maintain wash, convenience, and service areas, and contribute to a fast, friendly guest experience daily. This role thrives on teamwork, reliability, and following company policies to ensure a top-tier experience.

Qualifications

• Provide excellent customer service to every guest.
• Assist with member sign-ups, changes, and account management.
• Follow safety procedures and maintain a clean, organized work area.

Responsibilities

• Guide vehicles into the wash tunnel and operate equipment safely.
• Support sales and membership growth through consistent processes and guidance.
• Maintain cleanliness and safety standards across Welcome, Wash, and Convenience stations.
• Perform opening/closing duties and general site upkeep.

Skills

Customer service

Sales guidance

Membership management

Safety awareness

Team communication

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands‑on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top‑tier experience.

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

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