Team Member

Take 5 Car Wash; Opelousas (LA); On-site; USD 15,000 - 21,000; Full time

Job summary

Take 5 Car Wash in Opelousas, LA is seeking a Team Member to deliver exceptional customer service and ensure efficient wash operations. You will guide vehicles into the wash tunnel, own membership activities, and uphold cleanliness and safety standards to provide our customers with a top-tier experience.

Responsibilities include assisting with member sign-ups and account management, supporting sales and membership growth, and maintaining safety and cleanliness across the site.

Qualifications

• Provide excellent customer service with a friendly and professional attitude.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Operate wash equipment safely and efficiently.

Responsibilities

• Guide vehicles into the wash tunnel while maintaining safety.
• Support sales and membership growth through consistent processes and guidance.
• Manage member accounts, including sign-ups, changes, and CX.
• Operate wash equipment safely and communicate issues to the team.
• Maintain cleanliness and safety across the site.
• Perform opening and closing duties and general site upkeep.

Skills

Customer service

Teamwork

Communication

Safety awareness

Education

High school diploma or equivalent

Tools

POS system

Membership management platform

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands‑on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top‑tier experience.

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

#LI-DNI