Team Member

Whistle Express Car Wash; DeFuniak Springs (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

Whistle Express Car Wash seeks a Team Member to deliver outstanding customer service while maintaining efficient wash operations. You will guide vehicles into the wash tunnel, manage membership activities, and uphold cleanliness and safety for a top-tier customer experience.

There is a 60-day certification program, and no prior experience is required. Expect outdoor work in varying weather conditions and a friendly, team-driven environment at our Florida location.

Qualifications

• No experience required; 60-day structured certification program provided.
• Ability to work outdoors in all kinds of weather.
• Maintain professionalism and adhere to uniform standards.
• Strong communication and customer service skills.
• Able to manage member sign-ups and account inquiries.

Responsibilities

• Welcome station and sales support; assist member sign-ups and account management.
• Guide vehicles into the wash tunnel and operate wash equipment safely.
• Maintain cleanliness and safety in the wash area and convenience station.
• Manage member accounts, including cancellations and plan changes.
• Stock and organize detail centers; perform general site upkeep and cleaning.
• Perform opening/closing duties and prepare towels and supplies.
• Engage with customers and encourage Google reviews.

Skills

Customer service

Teamwork

Outdoor work

Safety awareness

Certification training

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.Key Responsibilities:Welcome Station and Sales PerformanceProvide excellent customer service with a friendly and professional attitude.Support sales and membership growth through consistent processes and knowledgeable guidance.Assist with member sign-ups, changes, and account management.Follow company policies related to pricing and discounts.Wash Station ServiceFollow safety procedures and maintain a clean, organized wash area.Assist with vehicle preparation, including identifying preexisting conditions.Operate wash equipment safely and efficiently.Communicate effectively with team members and management regarding operational issues.Convenience StationEngage with customers professionally to ensure a positive experience and encourage Google reviews.Manage member accounts, including cancellations, plan changes, and overall member experience (CX).Stock and organize detail centers to maintain accessibility and inventory accuracy.Empty trash cans regularly and maintain clean work areas.Maintain vacuum stations by checking for clogs and emptying canisters.Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.General DutiesMaintain professional conduct and adhere to uniform standards at all times.Perform opening and closing duties to ensure smooth operations.Clean and maintain the tunnel to ensure safety and operational efficiency.Prepare towels and other necessary materials to support daily operations.#LI-DNIWhat We’re Looking ForWe don't hire for what you know. We hire for how you show up.You take ownership. You don't wait to be told twice, and you don't leave things half done.You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you.You bring the energy. Positive, team-first, and genuinely into doing the job well.You're physically active and comfortable working outdoors in all kinds of weather.No experience required. A 60-day structured certification program sets you up from day one.You're not cleaning a car. You're clearing the way.The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you.#LI-DNIBase Pay Range$15.00 - $18.00