Team Member

McAlister Inc; Fairview Heights (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Paid time off

Job summary

McAlister’s Deli in Fairview Heights, Illinois is seeking crew members for hourly, part-time positions. You will greet guests, take accurate orders, and assist with food preparation to ensure quality and consistency.

Team members maintain clean dining and service areas and help with multiple roles as needed. The role emphasizes friendly customer service, correct cash handling, and adherence to brand standards, with flexible schedules and employee discounts.

Qualifications

• Greeting guests and taking orders accurately.
• Maintaining cleanliness and organization of work areas.
• Following brand standards and procedures.

Responsibilities

• Greet guests and take orders accurately and with a friendly manner.
• Prepare food items as directed and ensure quality standards.
• Deliver food and drinks to guests and confirm order accuracy.
• Maintain dining room cleanliness and assist other team members as needed.

Skills

Customer service

Cash handling

Food safety

Education

High school diploma or equivalent

Job description

Position Overview: Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, provide a quality guest experience by adherence to quality, cleanliness, and service standards.Essential Function: Responsible for following brand standards, company rules and policies and job responsibilities in job positions as assigned by the supervisor.Team members are to strive to deliver a quality guest experience, deliver products that meet brand standards and recipes, maintain their stations in a clean and orderly manner and assist other team members as needed.Crew members may be trained in multiple positions including front of house, back of house, guest service, or prep and production. Each position has different duties and responsibilities:Job Responsibilities:Responsible for the preparation of certain food itemsResponsible for greeting guests and taking their orders accurately in a friendly manner.This position requires knowledge of the menu items and their ingredients and packaging as well as familiarity with the step-by-step procedure for making various food and beverage products. Some positions require the preparation of food and beverage items and the team member is responsible for maintaining quality standards of the products prepared.Responsible for friendly and efficient customer service. In addition, Team Members working cash handling positions will be responsible for accurate cash control.Responsible for delivering food and drink orders to guests and confirming accuracy of orders.Responsible for cleanliness in the dining room and other service areas accessed by guests. May also be responsible for cleanliness of various stations or food production or storage areas.Job Type: Hourly/Part-TimePay: $15.00 - $16.50 per hourBenefits:Employee discountFlexible schedulePaid time offEducation: Must meet age requirements. Some, but not all positions require a high school diploma or equivalent.This is for a position at a franchised McAlister’s Deli location