Team Member

Whistle Express Car Wash; Cullman (AL); On-site; USD 15,000 - 19,000; Full time

Job summary

Whistle Express Car Wash in Cullman, Alabama, is hiring Team Members to deliver top‑tier customer service while keeping wash operations efficient and safe. You’ll guide vehicles into the wash tunnel, support member sign‑ups, and help maintain a clean, organized site.

No prior experience required—a 60‑day structured certification program will train you from day one. We value ownership, curiosity, and energy, and you’ll work outdoors in all weather as part of a supportive, team‑driven environment.

Qualifications

• No experience required; a 60‑day structured certification program sets you up from day one.
• You’re physically active and comfortable working outdoors in all kinds of weather.
• Ownership mindset, curiosity and energy are valued in daily interactions.

Responsibilities

• Welcome station and sales: provide friendly customer service and guide memberships.
• Wash station: operate wash equipment safely and identify preexisting conditions.
• Convenience station: manage member accounts and encourage online reviews.
• General duties: open/close, keep areas clean and safe.

Skills

Ownership mindset

Curiosity

Energetic

Outdoor/physical activity

Customer service

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands‑on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top‑tier experience.

Key Responsibilities:

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

What We’re Looking For

We don't hire for what you know. We hire for how you show up.

• You take ownership. You don't wait to be told twice, and you don't leave things half done.

• You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you.

• You bring the energy. Positive, team-first, and genuinely into doing the job well.

• You're physically active and comfortable working outdoors in all kinds of weather.

• No experience required. A 60-day structured certification program sets you up from day one.

You're not cleaning a car. You're clearing the way.

The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you.

#LI-DNI

Base Pay Range

$11.00 - $14.00