Team Member

Whistle Express Car Wash; Marietta (GA); On-site; USD 13,000 - 19,000; Full time

Job summary

Whistle Express Car Wash in Marietta, GA is hiring a Team Member to deliver outstanding customer service while supporting fast, efficient wash operations.

You will guide vehicles into the wash tunnel, assist with member sign-ups and account changes, and uphold cleanliness and safety standards across the site. The role emphasizes friendly service, teamwork, and adherence to company policies in a fast-paced environment.

Qualifications

• Customer service or guest-facing experience preferred.
• Ability to assist with memberships and sign-ups.
• Comfort with working in a fast-paced service environment.

Responsibilities

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Wash Station Service: Follow safety procedures and maintain a clean wash area.
• Assist with vehicle preparation and identify preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate with team and management about operational issues.
• Convenience Station: Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, cancellations, plan changes, overall CX.
• Stock and organize detail centers, maintain inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• General upkeep: trash pickup, weed removal, other maintenance to keep environment clean and safe.
• Maintain tunnel cleanliness and safety.
• Prepare towels and other materials to support daily operations.

Skills

Customer service

Sales

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.Key Responsibilities:Welcome Station and Sales PerformanceProvide excellent customer service with a friendly and professional attitude.Support sales and membership growth through consistent processes and knowledgeable guidance.Assist with member sign-ups, changes, and account management.Follow company policies related to pricing and discounts.Wash Station ServiceFollow safety procedures and maintain a clean, organized wash area.Assist with vehicle preparation, including identifying preexisting conditions.Operate wash equipment safely and efficiently.Communicate effectively with team members and management regarding operational issues.Convenience StationEngage with customers professionally to ensure a positive experience and encourage Google reviews.Manage member accounts, including cancellations, plan changes, and overall member experience (CX).Stock and organize detail centers to maintain accessibility and inventory accuracy.Empty trash cans regularly and maintain clean work areas.Maintain vacuum stations by checking for clogs and emptying canisters.Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.General DutiesMaintain professional conduct and adhere to uniform standards at all times.Perform opening and closing duties to ensure smooth operations.Clean and maintain the tunnel to ensure safety and operational efficiency.Prepare towels and other necessary materials to support daily operations.#LI-DNIBase Pay Range$9.70 - $14.00If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.